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Mostbet Casino

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Mostbet Casino Details

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  • Allgemein
  • Zahlungen
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Webseite
https://mostbet.com
Gründungsjahr
2009
Lizenzen
Curacao
Unternehmen
Bizbon N.V.
Partnerprogramm
Mostbet Partners
Sprachen
Arabisch, Deutsch, Englisch, Finnisch, Französisch, Hindi, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch, Weißrussisch
Typ
Instant Play, Mobile, Sport, Live Casino, Krypto Casino, Download

Allgemeine Informationen über das Mostbet Casino

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Mostbet Casino hinterlassen haben.

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Beschwerde einreichen
MostBet declined my withdrawal but did not return funds to my account
Hello AskGamblers Team,
I am reporting an issue with MostBet regarding a declined withdrawal where my funds were not returned.
I requested a withdrawal of 15,000 PKR on 30 January 2026 via Easypaisa. The withdrawal was marked as declined by MostBet, but the amount has not been returned to my gaming account, nor was it received in my Easypaisa account.
Account & Withdrawal Details:
Betting site: MostBet
Gaming ID: 50955991
Transaction number: 129966698
Date & Time: 30.01.26, 22:57
Payment method: Easypaisa
Amount: 15,000 PKR
Status: Declined
Despite the withdrawal being declined, my balance was never refunded to my MostBet account. I contacted MostBet support several times, but I did not receive a proper explanation or resolution.
This situation is unfair and concerning. If a withdrawal is declined, the funds should be immediately returned to the player’s gaming balance, which did not happen in my case.
I kindly request AskGamblers to investigate this matter and help me recover my funds, either by:
returning the amount to my MostBet gaming account, or
processing the payment successfully to my Easypaisa account.
I am ready to provide screenshots and any additional information if required.
Thank you for your support.
staus Gelöst
₨15000
Mostbet problem

Hello,


I am submitting a formal complaint regarding Mostbet.


I have been trying to complete verification and withdraw my funds, but Mostbet has been ignoring my requests for an unreasonably long time.


Timeline:

– 19 December: First email sent to [email protected] with passport documents

– 25 December: Second request sent (no response)

– 4 January: Documents sent again with full details

– 12 January: Documents sent in Russian and English

– 13 January: Additional documents sent via Telegram support

– 15 January: First complaint submitted

– 17 January: Second complaint submitted

– 18 January: FINAL NOTICE sent

– 21 January and later: Multiple follow-ups sent


Despite all this:

– Verification has not been completed

– Withdrawals remain blocked

– No clear explanation or timeframe has been provided


The only response I received recently states that “my account is active”, which does not resolve the issue and ignores the verification and withdrawal problem.


All supporting evidence (screenshots, emails, messages) is uploaded here:

< external link removed >


I kindly request assistance in resolving this matter and obtaining a clear answer from Mostbet regarding:

1) Verification status

2) Reason for withdrawal restriction

3) Estimated resolution time


Thank you for your help.


Best regards.

< personal information removed >

staus Gelöst
UZS507782
Deposits confirmed on Blockchain but not credited to account

I have made two deposits using cryptocurrencies (Bitcoin and TON) to my Mostbet account (ID: < sent to the casino >). Both transactions are confirmed and successful on the blockchain, but after more than 33 hours, the funds have not been credited to my balance, and they do not even appear in my transaction history.

BTC Deposit: 0.00010334 BTC (approx $9.92). Date: Jan 15, 2026.

TON Deposit: 6.79 TON (approx $11.51). Date: Jan 16, 2026.

I have contacted support multiple times via email and live chat, but they only provide generic responses without solving the issue. I am providing screenshots of both successful transactions from my wallet.

staus Gelöst
$21
Deposit not credited to casino

Dear Sir

It is been now more than week as my deposit was made to most bet casino on 08th of Jan of INR 2499.88 still amount not credited to my casino account. Customer care just saying under process since day one. I am fed up now please take the matter and resolve. Screenshot of payment attached along with most bet customer care chat also

staus Gelöst
₹2499.88
2 Deposits not credited

I'm a new player in mostbet and my mostbet player id is 266242710 and I made deposit of 1999.47 for 2000 which they provided qr for deposit and I paid it and till now it's in pending no amount is credited into my account and online agents are useless.

I contacted 20+ agents and they are useless and no body helped me and again today I have deposited 380 and that too pending..

Help me please askgamblers sir madam they trying to cheat me.

staus Gelöst
₹2379.47
Rejects official proof for 700 EGP withdrawal
"I am reporting a serious issue with Mostbet regarding withdrawal ID 264829242 for 700 EGP. On the casino system, the transaction status is marked as 'Successful' or 'Paid,' but the funds never reached my Vodafone Cash wallet. I have provided a full screen-recording of my official 'Ana Vodafone' app history as proof that no transaction was received on 27/12/2025. The support is ignoring my video proof and asking for a stamped PDF, which is impossible to obtain for e-wallets in Egypt. I demand the casino to provide the official RRN (Reference Number) for this 'Paid' transaction or refund my money immediately as the system status is false."
staus Gelöst
ج.م.‏700
I have two withdrawal issue
I have made a withdrawal of 200,000 PKR and 150,000 PKR I have not received funds into my wallet and I reached out to their support team and they initially generated a request with finance department and later on informed me that they have succesfully deposited both withdrawals to my banking wallet and provided me the fake receipts of payment deposit. I provided them my most recent bank statement as well but they are not helping me out on this matter. I have also attached the most recent bank statement and my withdrawal request
staus Gelöst
₨350000
Withdrawal never completed

I am submitting this complaint against Mostbet Casino regarding an unresolved withdrawal issue.

I requested a withdrawal from my Mostbet account. The withdrawal status was later marked as “Completed / Paid” in my account history. However, the funds were never credited to my wallet/bank account, despite the status showing that payment was successful.

I have contacted Mostbet support multiple times via live chat and email. Unfortunately:

The live chat was closed without resolving the issue.

Emails were ignored or received generic responses.

No valid proof of payment (such as a transaction reference from the payment provider) was provided.

This situation is unacceptable. If a withdrawal is marked as completed, the funds must be received.

I strongly believe this is a payment failure or internal issue on Mostbet’s side.

Key details:

Casino: Mostbet

Issue: Withdrawal completed but not received

Status shown: Completed / Paid

Communication with support: No resolution / chat closed

Funds source: Real balance (not bonus-related)

I am requesting:

1. Immediate payment of the full withdrawal amount OR

2. Official proof of payment from the payment provider showing where the money was sent.

I am providing screenshots and all required evidence.

I respectfully ask the mediator to assist in resolving this case.

staus Gelöst
ج.م.‏28500
Frozen account after 60days
Good day,

I am writing to formally report a very unpleasant experience with Mostbet regarding my account and balance.

My account balance is $587, and I have been unable to access my account or withdraw my funds for an extended period.

After using the platform for about two weeks, my account was suddenly frozen. I was requested to submit all required verification documents, which I did promptly. Upon completion of the verification, I was informed that my account would be reopened within 14 days.

I waited the full 14 days, but my account remained frozen. Each time I contacted customer support, I received different explanations. I was later told to wait 60 days for further review. It has now been over 60 days, yet my account is still inaccessible, and my funds remain locked without any clear justification.

This situation is extremely frustrating and unacceptable. I respectfully request that my account be reviewed immediately and that access to my balance be restored, or my funds released without further delay.

I would appreciate an urgent resolution to this matter.
staus Gelöst
$587
Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Gelöst

Beschwerde-Statistik

Gelöst 103
Durchschn. Betrag $ 1,915
Durchschn. Dauer 0 Stunden
Durchschn. Antwortzeit 0 Stunden

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Spielerbewertung
9.9/10 ● 615 Bewertungen

Top-Bewertungen unserer Spieler

Xongatond badge
10/10

Convenient site, many slots and fast withdrawal of winnings. I especially appreciate the constant promotions and promo codes to increase the chances. I sit in the casino playing cards for a long time, a little less often on roulette) It is not difficult to earn money if you do everything correctly) I play small amounts, but I win confidently and move up)

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Hello, Dear Xongatond! Thank you for the nice words! We do our best for your satisfaction and convenience! Have a nice day! Best regards, Mostbet

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10/10

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Rell28 badge
10/10

Very happy with the service! Simple registration, fast deposits and payouts. I play different slots, winnings come regularly. I play cool slots often. If you are lucky, you get large sums. The casino is excellent, I have already withdrawn my winnings many times.

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Hello, Dear Rell28! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you win with us! Sincerely yours, Mostbet.

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JeffreyWiLL badge
10/10

I was not a fan of gambling. I doubted for a long time at first, but it was Mostbet that pleased me! You quickly play back the spins, get your winnings, and withdraw. Everything is fair, legal, and without cheating! Mostbet is a great site for games. Lots of promotions, fast withdrawals, and a good selection of slots.

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10/10

MostBet - the choice of slots is impressive, something new always appears! Your eyes run wide! Thanks for the variety! interesting slots on Mostbet - many offers.

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Hello, Dear Maurice_! Thank you for your feedback and high rating! We really put a lot of effort into making our users happy. Your Mostbet.

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10/10

New games with original mechanics often appear on Mostbet. This makes the game exciting and does not get boring, withdrawal of funds is fast and without problems.

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Hello, Dear Pithumad! Thank you for your feedback. We're glad to make you happier :) Wishing you successful bets! Best regards, Mostbet.

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WalidinAXA badge
10/10

I play many different slots; they are a normal topic on Mostbet. I have never had problems with withdrawing money. As soon as I won, I withdrew it; everything is fast.

hilfreich ()

Hello, Dear WalidinAXA! Thank you for taking the time to write a review. We are happy to know that you are satisfied! We wish you good luck! Sincerely yours, Mostbet.

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Aioll badge
10/10

I really like Mostbet, it has a large selection of slots and fast payouts. I especially like the bonuses and promotions that make the game even more interesting.

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Hello, Dear Aioll! We are very happy that you like our offers and bonuses. Our team is constantly working to please our customers even more. We wish you successful bets! Your Mostbet

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Xeraollolo badge
10/10

Mostbet is an excellent platform for those who love excitement and want to try their luck. Here is everything you need for a pleasant pastime. For a long time of playing on Mostbet, I have not had a single question. Payments are always on time, the support service is responsive, and the odds are high. Mostbet is a great platform for those who like fair play. Everything is done here for the convenience of users. I recommend!

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Hello, Dear Xeraollolo! Thank you for your wonderful review of Mostbet! Your feedback means a lot to us. We wish you successful bets! Your Mostbet

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