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Goldenbet Casino ist geschlossen, versuchen Sie es stattdessen mit:

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Goldenbet Casino

Spielerbewertung 80 Bewertungen
9.2/10
80 Bewertungen
Beschwerdebeantwortung 19 Beschwerden
2 Tage durchschn. 19 Beschwerden

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Ansicht des Herausgebers

Goldenbet Casino hat uns mit seiner unglaublich großen Spielauswahl fasziniert. Die Seite ist sehr übersichtlich gestaltet und Sie können mit Leichtigkeit das Hauptmenü finden und navigieren. Das Casino unterstützt Sportwetten, Virtuellen Sport, E-Sport und auch Live Casino, sodass Sie jederzeit zu atlternativen Spielen wechseln können.

user_avatar Jovana B.
Was uns gefällt
  • 24/7 Live Chat
  • sehr viele Spielautomaten
  • bekannte Game Provider
Was uns nicht gefällt
  • wenig Werkzeug zum verantwortungsvollen Glücksspiel
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.

Goldenbet Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://goldenbet.com
Gründungsjahr
2021
Lizenzen
Curacao
Unternehmen
Santeda International B.V.
Partnerprogramm
Affision Affiliates
Sprachen
Deutsch, Französisch, Russisch, Spanisch, Italienisch, Portugiesisch, Norwegisch, Schwedisch, Englisch
Typ
Instant Play, Live Casino, Mobile, Sport

Allgemeine Informationen zum Goldenbet Casino

Goldenbet Casino ist ein Online Casino mit einem riesigen Katalog an Spielen! Die schiere Menge an Softwareanbietern hier ist beeindruckend, aber in unserem Online Casino-Testbericht werden wir später auf die Spiele eingehen.

Das Casino ist vollständig lizenziert und wird von der Regierung von Curacao reguliert. Es sind SSL-Protokolle vorhanden, sodass Sie sicher sein können, dass Sie sich für eine sichere Online-Umgebung entschieden haben.

Wenn Sie das Casino besuchen, können Sie Ihre bevorzugte Sprache aus der Liste oben auf dem Bildschirm auswählen. Wenn Sie mobile Casinos bevorzugen, können Sie auf jedes der neuesten Smartphones und Tablets umsteigen, um nahtlosen und sofortigen Zugriff auf Ihre Lieblingsspiele zu erhalten.

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Freispiele
200 Freispiele ohne Umsatzbedingungen
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Mindesteinzahlung €50
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Match-Bonus
100% bis zu 500 €, 2. Einzahlung
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Cashback Bonus
10% Cashback Unbegrenzt
Umsatzanforderung 45x
Maximaler Auszahlungsbetrag N/A
Mindesteinzahlung €100
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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Goldenbet Casino hinterlassen haben.

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Beschwerde einreichen
Account blocked with 17500 EURO for no reason

Dear AskGamblers Complaint Team,

Today I received an email from Goldenbet stating that my account had been permanently closed due to alleged violations of their Terms and Conditions specifically sections 10 (Anti-Fraud Policy) and 12 (Withdrawal and Refund Policy). They also stated that my full account balance had been forfeited as a result.

However:

I was never informed of the specific violation I allegedly committed.

I was not given a chance to respond, defend myself, or provide documentation.

I had completed all necessary verification steps to the best of my knowledge.

I used only one account, with my own identity and payment methods.

Goldenbet's Terms allow them to confiscate funds at their sole discretion without prior notice, which I believe is being applied unfairly and without due process in my case.

I am requesting AskGamblers' assistance to:

Help obtain a detailed explanation of the alleged violation.

Review whether the closure and fund seizure were justified.

Seek the return of my original deposit, at the very least, if no valid fraud has been proven.

I am willing to provide all relevant documentation, including ID, payment proofs, and account history, upon request.

They have blatantly robbed me and taken my money. Not only did they confiscate my winnings, but they also refused to refund my own deposited funds, which total tens of thousands of euros. I have done absolutely nothing wrong, I played like a normal customer, without violating any of their terms or engaging in any suspicious activity. They have requested verification from me at least six times, and I provided all required documents every single time. Despite complying fully, they continue to fabricate reasons to block my account and withhold my funds without any valid justification.

staus Gelöst
€17500
Goldenbet video verification

Hello!

I wanna make a complaint against goldenbet. First of all I am verified through their app and have made one successful withdrawal. Now when I tried making a second one, they asked me for video verification. So I sent everything they needed, and I got an email back that they have received the video and will contact me shortly. It has now been 8 days since I sent the video, and I have tried several times to email them why it's taking so long but I get no reply. Please help me, Thanks

staus Gelöst
€1000
Account under review

I’m terrified, I created an account, made a deposit, made 1 bet and nothing else, I didn’t have time to play before they asked me to go through verification, I passed it successfully, after which I was asked to go through video verification, which I also did and sent, after which for 3 weeks I’ve been just waiting for a miracle, you can see their answers in the screenshot that I sent, I just have no words for how disgusting this is)) -220£

staus Gelöst
£220
Withdrawal Blocked After Verification No Response for Over 10 Days
I would like to file a complaint regarding GoldenBet. After playing and requesting my first withdrawal, I was asked to complete identity verification, which I successfully passed. Then, they asked me to submit a verification video, which I did. According to their terms, the video should be reviewed within 2–3 days, but it's now been over 10 days, and I’ve received no response or update.

I contacted support around 10 times, but all I get are copy-pasted answers like “Sorry, it takes time, we can’t provide any more information.” When I ask them to forward my request to the verification department or allow me to speak to someone else, they refuse or even close the chat.

I also have screenshots clearly showing:

My repeated attempts to ask for help

Their vague responses

How they end the chat when I ask to speak to another agent

At this point, I believe they are simply avoiding the withdrawal, offering no explanation and no willingness to help. I am still unable to access my funds, and no one is telling me why.

Please help resolve this situation. I am only asking for a fair review of my withdrawal request and access to my money.

Thank you in advance.
staus Gelöst
$722.4
Account under investigation
Good day, dear AskGamblers team,

The respected GoldenBet casino is refusing to return my funds. I requested a withdrawal, after which they asked me to go through verification, which I did without any issues. I placed the withdrawal request and waited another day, but again the payment was declined, and the casino asked me to complete a video verification. I had never done this before and was very upset, I didn’t want to do it, but I had no choice. I completed the video verification and submitted the withdrawal request again. After another day, the withdrawal was rejected again, and I received an email saying my account is under investigation, with no clear time frame given. I asked them about the time frame 10 times, but they refused to answer. I said I was ready to cooperate, but once again, no one listened to me, and my request was rejected again, over and over.

My question is: why was I asked to complete verification and, even more strangely, a video verification if in the end they simply say "wait, I don't know when, and I don't know what"? What should I do about this?
staus Gelöst
$931
Delayed payment video verification

I have USD 1,004 in my Goldenbet account and I have not been able to make withdrawals for more than a week. My account was already verified.

On Friday, October 25, I made a withdrawal, but the next day it was returned to my account. They sent me an email saying that I had to do the video verification, which I did on the same day, October 26, they told me that it would take between 24-48 hours to do the verification.

During the past week I sent several emails asking why the verification had not yet been done and they told me that they were still verifying the video and that I should continue waiting. In the live chat they told me that they were still verifying the video and I should continue waiting.

It's been more than a week and the video verification has still not been done, which is why I cannot make withdrawals.

I hope this review will get the verification process done so we can resolve this issue.

I await your response. Thank you so much.

staus Gelöst
$1004
GoldenBet withdraw issue
Hello GoldenBet, I have been trying to withdraw my money ( 1039.37$ ) since more then 1 month now.

My account is under investigation, you haven't told me why, and when this investigation will finish. Matter of fact, I can't withdraw while a investigation is on my account.

Please, help me solve this issue, thank you!
staus Abgelehnt
Investigation for intentional delay
Hello Dear AskGamblers Officials,

I saw the GoldenBet casino in your references and wanted to try it. After 1 or 2 weeks of making a deposit on the site, everything was going normal, but towards the end, they slowly started to cause problems. I have successful deposits and successful withdrawals on the site. Until now, I have always made deposits and requested withdrawals using the same methods. Now I do not understand why they did this. I did not act against the rules and conditions of GoldenBet casino and I gambled normally. They asked for multiple verifications and unnecessary verifications to distract me, I completed all of these verifications, after completing them, they put my account under investigation, I am a victim of such things they do and my $2,100 money has been in my balance for almost a month, I need this money, I can neither withdraw my money nor go to the casino. I can't play, please, I request you to help me on this issue, I have not done anything wrong.
staus Gelöst
$2100
I can't withdraw since more then 1 month now

Hello GoldenBet, I have been trying to withdraw my money ( 1039.37$ ) since more then 1 month now.

My account is under investigation, you haven't told me why, and when this investigation will finish. Matter of fact, I can't withdraw while a investigation is on my account.

Please, help me solve this issue, thank you!

staus Gelöst
$1039.37
Frustrating and Unacceptable Service from Goldenbet
Frustrating and Unacceptable Service from Goldenbet – Over 10 Days for Verification, Withdrawal Blocked

I am writing this review to express my deep dissatisfaction with the service I have experienced from Goldenbet. It has been over 10 days since I submitted a video for account verification, and I am yet to receive any concrete feedback or update on its status.

Every time I reach out to the support team, I am met with vague responses stating that my account is “still under review” and that I should “wait for verification.” No further explanation is provided, and no timeline is offered. When I try to clarify the situation through the live chat, I am told to verify my account… which is exactly what I have been waiting to do for more than 10 days now.

This lack of transparency is particularly frustrating because, without this verification, it is impossible for me to withdraw my money. I am essentially locked out of accessing my own funds due to this never-ending verification process. If additional time or specific documents are required, this should be communicated clearly to the user. Instead, I am caught in a frustrating loop with no real progress or solution in sight.

I understand that verifications can take time, but it is unreasonable to leave a customer in the dark for so long, especially when it directly impacts their ability to access their funds. This experience has seriously damaged my trust in Goldenbet, and I am beginning to question whether this is the kind of service I want to continue using in the future.

I hope this review pushes the team to take immediate action to resolve this issue and to provide a more efficient and transparent verification process for their customers, so that situations like this do not occur again.
staus Gelöst
€3436.82

Beschwerde-Statistik

Gelöst 18
Durchschn. Betrag $ 2,919
Durchschn. Dauer 7 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
9.2/10 ● 80 Bewertungen

Top-Bewertungen unserer Spieler

Pamelacole961 badge
10/10

I love the variety of betting options on Goldenbet. From football and basketball to esports and virtual sports, there's something for everyone. The cash-out feature is also a great way to manage your risk.

hilfreich ()
Dalotsamuel01 badge
10/10

Goldenbet's mobile app is fantastic! I can bet on the go without missing a beat. The live-streaming feature is a huge bonus. It's like being at the stadium.

hilfreich ()
Emilyalfred92 badge
10/10

I've been using Goldenbet for years and have always been impressed by their customer service. They're quick to respond and always helpful. The platform is user-friendly, and the bonuses are generous.

hilfreich ()
Islaharry01 badge
10/10

Goldenbet has been my go-to for sports betting. Their wide range of markets and competitive odds make it easy to find value. Plus, the live betting feature is a game-changer! I've had some great wins thanks to their real-time updates.

hilfreich ()
Coreywood81 badge
10/10

Goldenbet’s interface is sleek and easy to navigate, which makes switching from sports in-play bets to casino games seamless. It’s perfect for someone who enjoys variety.

hilfreich ()
Catherine223 badge
10/10

The ease of switching between different betting options on Goldenbet is fantastic. Whether I’m in the mood for live casino or sports betting, the transition is smooth.

hilfreich ()
billymartinds badge
10/10

I've tried many online casinos, but this one is my favorite. The cashouts are super fast, just a few minutes! That's a big win for anyone who enjoys playing online. The game selection is great, and the verification process is quick and easy. I had a minor issue with a payment, but customer support handled it quickly. I really like this casino and would definitely recommend it!

hilfreich ()
Alicecharles17 badge
10/10

Goldenbet’s instant win games are perfect for a quick thrill. I can jump in, play a few rounds, and enjoy the excitement without needing a lot of time. It’s a great way to unwind.

hilfreich ()
Robertjack961 badge
10/10

I appreciate the variety at Goldenbet. Whether it’s sports betting, casino games, or instant wins, there’s always something new to try. It never gets boring!

hilfreich ()
Marthaleo79 badge
10/10

Goldenbet’s slot race is a unique twist on traditional slots. Competing against others adds an extra layer of fun, and the dynamic gameplay keeps me on my toes.

hilfreich ()

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