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Evobet Casino

Unsere Bewertung CasinoRank
9.4/10
CasinoRank
Spielerbewertung 761 Bewertungen
8.5/10
761 Bewertungen
Beschwerdebeantwortung 46 Beschwerden
2 Tage durchschn. 46 Beschwerden

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Meinung der Redaktion

Evobet Casino hat sich dank seiner beeindruckenden Auswahl an Spielen und Zahlungsmethoden einen ausgezeichneten Ruf bewahrt. Dies wird durch ein klar strukturiertes Design und eine reibungslose Navigation unterstützt. Während wir uns problemlos auf der Plattform zurechtfanden, sind wir der Meinung, dass weitere Filteroptionen in der Lobby das Spielerlebnis noch benutzerfreundlicher gestalten könnten.

user_avatar Liane N.
Was uns gefällt
  • Online Spielautomaten von Top-Anbietern
  • Mehrere Auszahlungsmethoden
  • Live Chat verfügbar
Was uns nicht gefällt
  • Mindestauszahlung 100 €
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Evobet Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://evobet.com/de
Gründungsjahr
2018
Lizenzen
Curacao
Unternehmen
CW Marketing B.V. Casinos
Partnerprogramm
EVO Affiliates
Sprachen
Englisch, Deutsch, Norwegisch, Portugiesisch, Spanisch, Französisch, Russisch, Finnisch
Typ
Instant Play, Mobile, Krypto Casino, Live Casino, Sport
VIP / Treueprogramm
VIP Program

Allgemeine Informationen über Evobet Casino

Evobet Casino gehört zu den beliebtesten Online Casinos bei AskGamblers! Es gibt Hunderte von Bewertungen, die von echten Spielern mit praktischer Erfahrung verfasst wurden. Und es dürfte Sie freuen zu wissen, dass das Casino selbst nach zahlreichen Bewertungen immer noch sehr hoch bei unseren Spielern eingestuft wird.

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Evobet Casino hinterlassen haben.

Alle Beschwerden anzeigen
Beschwerde einreichen
Evobet Casino - Delayed payments and waiting
Hello everyone,

I am having trouble withdrawing my money from Evobet Casino. The amount in question is €3,000, but withdrawals can only be requested in increments of €1,000.

I attempted to make a withdrawal, but I was told that I needed to verify my identity, so I submitted the requested documents. These were approved, and I then tried to make another withdrawal. However, it was denied because I needed to verify my identity again—this time with a selfie.

I submitted another document with a selfie, which was approved, and I was informed that my account was now fully verified.

Evobet has declined my withdrawal a total of three times. My latest withdrawal request is currently marked as “pending,” but it seems like they are stalling and unwilling to process the payment.

I am reaching out to Askgamblers.com to get an additional opinion on this matter. Evobet has a high rating here, so it should be in their best interest to resolve this smoothly and fairly.

Best regards
staus Gelöst
€3000
Evobet Casino - Refund declined from casino
Hello! I emailed Evobet support on 28 Dec to close my account due to gambling addiction as per their T&C. They didn’t do that so I kept depositing and lost 80€. I asked them for a refund but they refused and said I’m responsible. Please see my email to them and they respond. Please help me to resolve this situation.
staus Gelöst
€80
Evobet Casino - Removed my winnings
I am writing to formally lodge a complaint regarding the handling of my withdrawal request at Evobet.com.

On October 2 I submitted a request to withdraw my winnings of €2,820.29. However, I received an email from Evobet stating that my withdrawal was cancelled and that the amount had been removed from my account, citing Term 63.4 as the reason.

It is important to note that I made two deposits into my account. The rule stated in 63.4 applies only to players with one deposit, which does not apply in this case. The emails I received from Evobet acknowledge my two deposits, yet the subsequent deduction of my winnings seems inconsistent with their stated policies.

Additionally, AskGamblers.com ranks Evobet very highly, which influenced my decision to choose this casino. Given this reputation, I feel unfairly treated and expect a higher standard of customer service.

I have screenshots and screen recordings as evidence of my deposits and the relevant terms. A review of this situation is requested, as the winnings were removed despite eligibility to withdraw them based on their own terms. This matter requires urgent attention, and resolution is sought promptly.

Thank you for your assistance in addressing this issue.

Sincerely,
David
staus Abgelehnt
€2820.29
Evobet Casino - Payment 10000 NOK pending for 12 days

Hello.

My withdrawal of 10000 NOK has been pending since 30.07.2024.

My account is fully verified and I have made 6 successful withdrawals previous to this one.

TOS says up to 72 hours process time and the monthly withdraw limit is 7000eur I have so far withdrawn 60000NOK wich is about 5000EUR.

When I contact customer service I only get cut and paste nonanswers.

I have about 12,000 euros in my account so this situation worries me.

I hope you can help me since it`s impossible to get an answer from Evobet and we are talking about a substantial amount of money at stake.

staus Gelöst
kr10000
Evobet Casino - Delayed payment of Evobet Casino 400 dollars

Hello everyone,

My withdrawal request of $400, which I submitted from evobet website on February 22, has still not been paid.

I completed the whole KYC procedure. I sent them all the documents they requested. My account has been confirmed But my withdrawal request has still not been approved.

So I sincerely request your help.

staus Gelöst
$400
Evobet Casino - Delaying verification and payment

Trying to verify my account for over 3 weeks.

I created it on October 26th. After a delay of almost 2 weeks, my identity and proof of residence were approved and verified.

Now when I request a withdrawal, they always ask for an additional document. I need my money, trying for more than 3 weeks. I will attach all the email and chat prints here.

Detail: when you send the document on Thursday, they only respond after Tuesday.

staus Gelöst
R$220
Evobet Casino - Withdrawal repeatedly rejected
My account is verified and I have been made successful withdrawals before.

I received email that there has been login attempt from abroad and for safety reasons my withdrawal is canceled. Investigation took 9 days and after that they announced that everything is fine, you can withdraw your money." We have made a full check on your account's activity, and we believe that right now your account remains secure. No further actions are required at the moment." and they promised that my withdrawal request will be processed as soon as possible.

After that my withdrawals still gets rejected. I contacted to live support and they told me that there were technical difficulties and try withdrawal again. I tried once again withdrawal and after couple days my withdrawal is again rejected. I asked again from live support what is the problem. Live support could not tell why the withdrawal did not work, just new procrastination "I have escalated to the department in charge, in order to look this further"

It seems that they just postpone my withdrawal for no reason and hope that I would lose my money to the casino during that time. I have been waiting for my money for three weeks already despite numerous withdrawal attempts, several emails and many live support conversations.
staus Gelöst
€160
Evobet Casino - Refuses to withdraw my funds of €224 for 19 months
I registered on their site in may 2022, played a few sport bets and got limited to 1 eur. I deposited 100 eur and got to 224 eur before my account got limited. I sent every document they asked for verification. After they had nothing to ask anymore, they said that my account is under investigation and they will let me know when the investigation is finished. In the meantime, I have no ability to request a withdrawal. I contacted them several times during the 19 months period, every time they answer that they will ask responsible department and let me know by email (i've never got a response from them). Last time I contacted livechat they told me that my case is not resolved yet. 124 euro profit unable to be withdrawn for 19 months. It's ridiculous.
staus Gelöst
€224
Evobet Casino - Delayed payment for 13 days
According to the attached prints, Evobet has always made it difficult for me to make my withdrawal request from the beginning. Initially, more than two months ago, they informed me that the account was verified, then they asked me for a selfie holding paper, then also, a document proving the phone number, etc... after several confusions on the part of Evobet, including repeated denials and numerous previous withdrawal requests due to "technical problems".

So finally, on September 8, 2023, I made my last withdrawal request, hoping to finally receive my money within 3 business days, considering that all this hassle to withdraw MY MONEY has been going on for more than two months, as per attached print, and worst of all, my account is completely verified, as I sent all my requested documents several times.

So far nothing has been resolved, email and chat always respond to the same automatic things.

In short, I have a pending withdrawal in the amount of R$4,881.00 since September 8th, that is, 13 days ago, not to mention all the inconvenience that has lasted for months
staus Gelöst
R$4881
Evobet Casino - Huge delay in payment

Hello dear ones!

I discovered Evobet.com through its great performance on AskGamblers. However, despite the great reputation I had my account limited in the middle of July/2023 and I was forced to withdraw my funds, something around €328.

As soon as I created my account I carried out the verification process, and on May 22nd I received an email informing me that my account was verified.

However, on July 19th, when I requested my first withdrawal, it was rejected by Evobet, informing me that it would be necessary to send additional documentation for verification, a selfie of me where I write my name, CPF and which site I played on ( Evobet.com). Until then everything is normal, I think it's fair for the bookmaker to have a rigorous verification process.

I requested the withdrawal again after additional verification and after a few days, they came back and said they wanted another proof of residence/telephone number, I had confirmation via chat that the document was accepted, so since the first of August my request withdrawal is pending and I have not received any information as to why it is taking so long.

I contact them on chat and ask what's going on. Of course, this sentence comes and slaps me in the face:

“As the process is being handled by another department, we regret that we are unable to provide a specific timeframe for its completion.”

I've never taken as long to make a withdrawal as I am this time, this is something completely out of the ordinary.

This bookmaker uses the AskGamblers logo as a form of advertising. And in this way it has a great casino rating as well above average.

I'm having a lot of patience as people ask me, but soon it will be 60 days since my birthday and they will have a very distorted view of how the gaming industry works.

Right now I feel incredibly sad and helpless.

staus Gelöst
€328

Beschwerde-Statistik

Gelöst 41
Durchschn. Betrag $ 2,600
Durchschn. Dauer 11 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
8.5/10 ● 761 Bewertungen

Top-Bewertungen unserer Spieler

lomo413
10/10

A lot of games, nice bonus offers and a fair and friendly customer support! One of the casinos, where the Players are in focus, not their own profit!
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I like their support because of is nice and fast, fast withdrawal.

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Really fine website to play on! I'm at it for a couple of weeks now.. and wow, they have a lot of different kind of operators. Also Play'n Go which is my favorite. Support is always active and very helpful. Withdrawal was made really quickly.

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A lot of games, nice bonus offers and a fair and friendly customer support! One of the casinos, where the Players are in focus, not their own profit!

I dislikes that i am waiting a long time for winning the big Jackpot to get rich and cancle my Job! ☺

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Although I did not make any deposit and I never won it, I always go back to Evobet as my own mother.
I remember that one day I got 3x5 € no deposit from the support. I have not seen a better offer on the Internet !!! Greetings from Poland 😉😎🤓

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Loads of providers, loads of games, and good bonuses. Nice sport offer as well.

Better deposit free spins bonuses and chat is often close.

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Loads of providers, loads of games, and good bonuses. Nice sport offer as well.

Haven't found anything negative yet. Will surely update.

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