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Evobet Casino

Unsere Bewertung CasinoRank
9.4/10
CasinoRank
Spielerbewertung 764 Bewertungen
8.5/10
764 Bewertungen
Beschwerdebeantwortung 47 Beschwerden
2 Tage durchschn. 47 Beschwerden

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Meinung der Redaktion

Evobet Casino hat sich dank seiner beeindruckenden Auswahl an Spielen und Zahlungsmethoden einen ausgezeichneten Ruf bewahrt. Dies wird durch ein klar strukturiertes Design und eine reibungslose Navigation unterstützt. Während wir uns problemlos auf der Plattform zurechtfanden, sind wir der Meinung, dass weitere Filteroptionen in der Lobby das Spielerlebnis noch benutzerfreundlicher gestalten könnten.

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Was uns gefällt
  • Online Spielautomaten von Top-Anbietern
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  • Live Chat verfügbar
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  • Mindestauszahlung 100 €
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Evobet Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://evobet.com/de
Gründungsjahr
2018
Lizenzen
Curacao
Unternehmen
CW Marketing B.V. Casinos
Partnerprogramm
EVO Affiliates
Sprachen
Englisch, Deutsch, Norwegisch, Portugiesisch, Spanisch, Französisch, Russisch, Finnisch
Typ
Instant Play, Mobile, Krypto Casino, Live Casino, Sport
VIP / Treueprogramm
VIP Program

Allgemeine Informationen über Evobet Casino

Evobet Casino gehört zu den beliebtesten Online Casinos bei AskGamblers! Es gibt Hunderte von Bewertungen, die von echten Spielern mit praktischer Erfahrung verfasst wurden. Und es dürfte Sie freuen zu wissen, dass das Casino selbst nach zahlreichen Bewertungen immer noch sehr hoch bei unseren Spielern eingestuft wird.

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StallCation

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Evobet Casino hinterlassen haben.

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Beschwerde einreichen
Payment of profit

Hello, I would like you to help me.

About a year ago, I started playing on this site. I don't have an exact date because there are not enough statistics on the site to check it accurately. My account with them is verified.

5 days ago, I went in to play again, luck was on my side, and therefore I won quite good amounts from the games.

The site has statistics on the first page, where the top 3 winnings are mine on a high bet.

I made a withdrawal of 1000 euros 3 days ago it is still pending.

The amount in my account is 60 thousand euros.

I wrote to them by email, but they have no information. I wrote in the chat on the site again, but they have no information. I also wrote by email whether it is possible to pay out larger amounts than 1000 euros per week, because on my accounts, I will have to receive my amount for a whole year.

From there, they answered me that the maximum is 1000 euros within 3 days. But even these 1000 euros are already waiting for the 4th day without information.

Please help, as I am at a dead end with them, and they do not give any information.

I want to note that my bet per spin has always been around 20 euros or more, and with such chips, I always lose large amounts. This time I won, and I want my profit.

staus Gelöst
€1000
Delayed payments and waiting
Hello everyone,

I am having trouble withdrawing my money from Evobet Casino. The amount in question is €3,000, but withdrawals can only be requested in increments of €1,000.

I attempted to make a withdrawal, but I was told that I needed to verify my identity, so I submitted the requested documents. These were approved, and I then tried to make another withdrawal. However, it was denied because I needed to verify my identity again—this time with a selfie.

I submitted another document with a selfie, which was approved, and I was informed that my account was now fully verified.

Evobet has declined my withdrawal a total of three times. My latest withdrawal request is currently marked as “pending,” but it seems like they are stalling and unwilling to process the payment.

I am reaching out to Askgamblers.com to get an additional opinion on this matter. Evobet has a high rating here, so it should be in their best interest to resolve this smoothly and fairly.

Best regards
staus Gelöst
€3000
Refund declined from casino
Hello! I emailed Evobet support on 28 Dec to close my account due to gambling addiction as per their T&C. They didn’t do that so I kept depositing and lost 80€. I asked them for a refund but they refused and said I’m responsible. Please see my email to them and they respond. Please help me to resolve this situation.
staus Gelöst
€80
Removed my winnings
I am writing to formally lodge a complaint regarding the handling of my withdrawal request at Evobet.com.

On October 2 I submitted a request to withdraw my winnings of €2,820.29. However, I received an email from Evobet stating that my withdrawal was cancelled and that the amount had been removed from my account, citing Term 63.4 as the reason.

It is important to note that I made two deposits into my account. The rule stated in 63.4 applies only to players with one deposit, which does not apply in this case. The emails I received from Evobet acknowledge my two deposits, yet the subsequent deduction of my winnings seems inconsistent with their stated policies.

Additionally, AskGamblers.com ranks Evobet very highly, which influenced my decision to choose this casino. Given this reputation, I feel unfairly treated and expect a higher standard of customer service.

I have screenshots and screen recordings as evidence of my deposits and the relevant terms. A review of this situation is requested, as the winnings were removed despite eligibility to withdraw them based on their own terms. This matter requires urgent attention, and resolution is sought promptly.

Thank you for your assistance in addressing this issue.

Sincerely,
David
staus Abgelehnt
€2820.29
Payment 10000 NOK pending for 12 days

Hello.

My withdrawal of 10000 NOK has been pending since 30.07.2024.

My account is fully verified and I have made 6 successful withdrawals previous to this one.

TOS says up to 72 hours process time and the monthly withdraw limit is 7000eur I have so far withdrawn 60000NOK wich is about 5000EUR.

When I contact customer service I only get cut and paste nonanswers.

I have about 12,000 euros in my account so this situation worries me.

I hope you can help me since it`s impossible to get an answer from Evobet and we are talking about a substantial amount of money at stake.

staus Gelöst
kr10000
Delayed payment of Evobet Casino 400 dollars

Hello everyone,

My withdrawal request of $400, which I submitted from evobet website on February 22, has still not been paid.

I completed the whole KYC procedure. I sent them all the documents they requested. My account has been confirmed But my withdrawal request has still not been approved.

So I sincerely request your help.

staus Gelöst
$400
Delaying verification and payment

Trying to verify my account for over 3 weeks.

I created it on October 26th. After a delay of almost 2 weeks, my identity and proof of residence were approved and verified.

Now when I request a withdrawal, they always ask for an additional document. I need my money, trying for more than 3 weeks. I will attach all the email and chat prints here.

Detail: when you send the document on Thursday, they only respond after Tuesday.

staus Gelöst
R$220
Withdrawal repeatedly rejected
My account is verified and I have been made successful withdrawals before.

I received email that there has been login attempt from abroad and for safety reasons my withdrawal is canceled. Investigation took 9 days and after that they announced that everything is fine, you can withdraw your money." We have made a full check on your account's activity, and we believe that right now your account remains secure. No further actions are required at the moment." and they promised that my withdrawal request will be processed as soon as possible.

After that my withdrawals still gets rejected. I contacted to live support and they told me that there were technical difficulties and try withdrawal again. I tried once again withdrawal and after couple days my withdrawal is again rejected. I asked again from live support what is the problem. Live support could not tell why the withdrawal did not work, just new procrastination "I have escalated to the department in charge, in order to look this further"

It seems that they just postpone my withdrawal for no reason and hope that I would lose my money to the casino during that time. I have been waiting for my money for three weeks already despite numerous withdrawal attempts, several emails and many live support conversations.
staus Gelöst
€160
Refuses to withdraw my funds of €224 for 19 months
I registered on their site in may 2022, played a few sport bets and got limited to 1 eur. I deposited 100 eur and got to 224 eur before my account got limited. I sent every document they asked for verification. After they had nothing to ask anymore, they said that my account is under investigation and they will let me know when the investigation is finished. In the meantime, I have no ability to request a withdrawal. I contacted them several times during the 19 months period, every time they answer that they will ask responsible department and let me know by email (i've never got a response from them). Last time I contacted livechat they told me that my case is not resolved yet. 124 euro profit unable to be withdrawn for 19 months. It's ridiculous.
staus Gelöst
€224
Delayed payment for 13 days
According to the attached prints, Evobet has always made it difficult for me to make my withdrawal request from the beginning. Initially, more than two months ago, they informed me that the account was verified, then they asked me for a selfie holding paper, then also, a document proving the phone number, etc... after several confusions on the part of Evobet, including repeated denials and numerous previous withdrawal requests due to "technical problems".

So finally, on September 8, 2023, I made my last withdrawal request, hoping to finally receive my money within 3 business days, considering that all this hassle to withdraw MY MONEY has been going on for more than two months, as per attached print, and worst of all, my account is completely verified, as I sent all my requested documents several times.

So far nothing has been resolved, email and chat always respond to the same automatic things.

In short, I have a pending withdrawal in the amount of R$4,881.00 since September 8th, that is, 13 days ago, not to mention all the inconvenience that has lasted for months
staus Gelöst
R$4881

Beschwerde-Statistik

Gelöst 42
Durchschn. Betrag $ 2,568
Durchschn. Dauer 11 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
8.5/10 ● 764 Bewertungen

Top-Bewertungen unserer Spieler

13PaoVy13 badge
9/10

Nice and huge selection of games and providers. Same for Bonus. Lost and won but received every promissed Bonus. Nice and friendly support.

Chat support isnt working 24/7 and some locations have restrictions with some providers. As traveler it would be nice to play my favourite games all over the world :)

hilfreich ()

Dear customer, Thank you for your feedback and recommendations. We are extremely concerned about customers' satisfaction, so we strongly advise you to contact us for future queries. Our customer support is expanding and Live Chat will be available from 09:00 to 01:00 CET. Best Regards, Evobet Team

user avatar
queenofslots badge
7/10

I like this casino, because they have so many slots, although I have some wins and some losses as well. I like to play starburst and with the bonus that they offer me, I can play this game, and the turning over for the loyalty bonus is 15x, so its a great extra bonus with not so much wagering, so when your deposit is over this good. The bonus are always pretty nice also, although I am not sure how often they are distributed, the bonus section is not so clear. But in general the deposit here are quite fast, and they accept paysafecard and deposits with visa, which are two good options for me since I am based in uruguay.

I am having some problems with my withdrawals, they have been taking more than 48 hours to process them, but they told me it would take up to 48 hours. In the end they are processed but they are just slow. Also the support is not available all the time when I am logged in, I am guessing there is the time difference, so if I have question i need to contact them via my email and its not as fast.

hilfreich ()

Dear customer, Thank you for your feedback and recommendations. We are extremely concerned about customers' satisfaction, so we strongly advise you to contact us for further queries. Our customer support is expanding and Live Chat will be available from 09:00 to 01:00 CET. Best Regards, Evobet Team

user avatar
Thebigman5 badge
1/10

Lots of games. Reasonable layout on mobile. Decent sports options as well, lots of football.

Awful customer service. Still not KYC approved 4 days after sending relevant docs. Of course, numerous emails sent and live chat spoken to "not our department". Avoid like the plague.

hilfreich ()

Dear customer, Thank you for this review and your feedback regarding our services. We appreciate customers' feedback while we are trying to offer exceptional services. Our Live Customer Support Service is always happy to help you, everyday 09.00 - 23.00 CET and 24/7 via email at [email protected]. We are extremely concerned about security issues and you can also contact our verification team 24/7 via email at [email protected]. Best Regards, Evobet Team

user avatar
dendonk badge
4/10

Beautiful interface and beautiful range of games. Very easy to navigate. The bonus rules are well explained. Unfortunately, I was not really lucky, it's part of the game.

Many games are prohibited when using the bonus. In addition, the welcome bonus is unique and we ask $ 30 minimum deposit. I prefer casinos that have a deposit of $ 20 or less to try the casino. I feel that it will be more a site for sports betting.

hilfreich ()

Dear customer, Thank you for your feedback for our services. We appreciate customers' feedback while we are trying to offer exceptional services. Our Live Customer Support Service is always happy to help you and discuss your available offers and their terms. We are extremely concerned about customers' satisfaction, so we strongly advise you to contact us for further queries. Best Regards, Evobet Team

user avatar

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