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Was ist neu Aktuelle Aktionen Nachricht
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Del Oro Casino ist in Ihrem Land nicht verfügbar, versuchen Sie es mit folgenden:

Sportuna Casino
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Del Oro Casino

Unsere Bewertung CasinoRank
9/10
CasinoRank
Spielerbewertung 315 Bewertungen
Beschwerdebeantwortung 7 Beschwerden
2 Tage durchschn. 7 Beschwerden

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Ansicht des Redakteurs

Del Oro Casino ist ein stilvolles Casino, das eine Auswahl an Spielen von Top-Anbietern bietet. Einige der Spiele sind kryptofreundlich und das Casino unterstützt sichere Transaktionen. Der Live-Chat ist rund um die Uhr verfügbar, falls Sie ihn benötigen, und das Casino ist auf jedem Gerät verfügbar.

Was uns gefällt
  • 24/7 Live Chat
  • gute und sichere Zahlungsmethoden
Was uns nicht gefällt
  • nur eine Auszahlung pro Tag
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Del Oro Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://delorocasino.com/
Gründungsjahr
2023
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Arabisch, Chinesisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Hindi, Italienisch, Koreanisch, Norwegisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Türkisch
Typ
Instant Play, Krypto Casino, Live Casino, Mobile, Sport

Allgemeine Informationen über Del Oro Casino

Del Oro Casino ist ein Online Casino, das Tausende von Spielen von Top-Anbietern beheimatet. Es ist auch eine Sportwetten-Website, aber wir werden in unserer Casino-Bewertung nicht über Sport sprechen. Sie können jederzeit unseren Sportbereich im Forum besuchen.

Das Casino unterstützt eine Liste von Sprachen, die wir oben aufgeführt haben. Sie können jederzeit Ihre bevorzugte Sprache auswählen. Das Casino unterstützt auch alle neuesten Geräte, einschließlich Smartphones und Tablets, falls Sie mobile Casinos bevorzugen.

Unten finden Sie unsere detaillierte Casino Bewertung, aber Sie können diese Seite auch nutzen, um die Casino-Bewertung und die Beschwerdehistorie zu überprüfen und Ihre eigene Bewertung zu schreiben!

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Del Oro Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Del Oro Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

Alle Boni entdecken
1. Einzahlung
100% bis zu 222 €, 1. Einzahlung
Umsatzanforderung 30xb
Bonus Prozentsatz 100%
Mindesteinzahlung €10

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Del Oro Casino hinterlassen haben.

Alle Beschwerden anzeigen
Del Oro Casino - Casino refusing to honor bonus terms agreed upon with live chat
So I joined casino Del Oro yesterday because I had them recommended to me by a friend and was told that they offer a personalized for your first deposit. So I joined the website and talk to the live chat agents and was negotiating my first bonus offer with Victoria and it's terms. we came to the agreement that I would get either a 150% or $200% match deposit bonus with 35 times wagering with no Max win/withdrawal. Great!

"The bonus is ready to go" Victoria said just give me the thumbs up and I'll activate it for you. When I replied to her saying yes please do, somebody else entered the chat and said they were taking over for her it said that this person, Sofia, was the operations manager so I wasn't worried as Sofia obviously knew what she was doing and it was clearly stated that she knew she was taking over the conversation from someone else and made comments about terms that were only discussed with Victoria so she was obviously aware of our conversation so I said that's fine and let this new chat agent activate my bonus with seemingly no issues and started playing.

I had some luck and managed to get my winnings up to about $2300 worth and completed the wagering only to find that the moment I completed way during half of my balance was taken when I tried to speak to the agent about it I was I was told that there was a max win amount. I tried to explain that we had agreed there would be no Max win and even shared screenshots of the conversation with her but I they tried to convince me that the agent had phrased it in such a way that it meant something different and she wasn't actually agreeing to no Max when cap she was agreeing to know overall withdrawal amount limit. They also tried to tell me that their agents dont have the ability to change the max withdrawal amount which is also later proven untrue.

I tried later on to speak to another agent who I showed that in their own terms and conditions it is called Max cash out (which is what me and Victoria were referring to it as), and shared web pages that also defined max withdrawal as a max win cap for bonus, and simply got given the run around. Got told i should be happy i got $500 when i only spent 28, which i thought was ridiculous, thats the whole point of gambling. I debated with the agents for a long time on this day, even got to speak to the operations manager that activated my bonus and even she tried to argue that it didn't matter if the agent agreed i could have no win cap, i should have looked at my bonus terms and conditions, basically saying they can tell whatever mistruths they like, they shouldnt have to follow through.

SO i do go look at my bonus history and the terms and conditions, and weirdly enough it says the max payout is set at $16000. I show this to Sofia and she tells me something about how they just use that bonus as a template. Which makes no sense to me. How are we supposed to see our max payout amount then if their own staff can lie about it and the only place we can see it displays someone elses bonus information?

I have as of yet been offered no reasonable explanation, apology or reparation and i think this is completely unacceptable in any reasonable persons opinion.

I have screenshots of all relevant moments, of my conversations, and if my bonus history page, and of their relevant terms and conditions.

Noone is trying to deny that Victoria did agree there would be no Max wincap/withdrawal/cash out. They're just saying it doesn't matter I guess? All I want is what is left of my winnings that were unfairly taken :(
staus Gelöst
$2300

Beschwerde-Statistik

Gelöst 6
Durchschn. Betrag $ 1,559
Durchschn. Dauer 19 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
9.5/10 315 Bewertungen

Top-Bewertungen unserer Spieler

If you're looking for an amazing experience, then Del Oro is the place for you! They offer excellent customer service, high RTP games, and the fastest withdrawals I've ever seen! I can't recommend this place enough!

Dear Thiets, Thank you for the fantastic feedback! We’re thrilled to hear that you’ve had an amazing experience with Del Oro Casino. Knowing that our customer service, high RTP games, and speedy withdrawals have made such a positive impression truly motivates us. We’re dedicated to providing a top-notch experience, and it’s rewarding to know we’re hitting the mark. Looking forward to seeing you enjoy even more wins and smooth gameplay! Warm Regards, Del Oro Casino

user avatar

a casino where I could find games from the oak3 provider that are no longer available in other casinos
you can see the winners live, so you can see the machines that are turning and giving well, it is very practical and useful to try to win

Not a convenient interface, no section, new games anyway apart on pragmatic games no new games , these are always the memes
deloro does not respect its players , this casino asks the players to post positive reviews about them and as a reward they will have free spins or bonuses
it is not the best casino respectful as he says because it does not refund when their payment provider preléve at least three times the deposits
I consider it to be theft, this is a casino that I do not recommend but to avoid

Dear ninon, Thank you for sharing your experience with Del Oro Casino. We regret that your time with us did not meet your expectations, and we take your feedback seriously. We’re glad you appreciated the Oak3 games and found value in the live winners’ updates. We strive to offer features that make gaming informative and enjoyable. However, we understand your concerns about the interface and the availability of new games. Your input about game variety and site usability is invaluable and will help us in our ongoing improvements. Regarding your comments on bonuses and support, please rest assured that we aim to create a fair and transparent experience for all our players. Our support team is dedicated to addressing any issues, including any discrepancies in charges made by payment providers. If any issues remain unresolved, please don’t hesitate to reach out to us directly. Warm Regards, Del Oro Casino

user avatar

They have most of the major game providers. The deposit and withdrawal options are also quite good. Its great that you can use Apple Pay, Revolut etc very conveniently. So far my experience has been just ok. Payouts are instant which is a plus. For me the only plus this website has to offer so far is that verification is quick and easy.

They don't have the provider bgaming, I do like some of the games they provide. I've deposited a lot and managed to only cash out approx 12% of my deposit. It's like the games are in rest mode!!?? Its been a real struggle for me to win anything on this casino which brings me to the player stats? They don't make sense. They tell you your wins and wagers but don't show your actual loss, and you can't seem to get a full view of what you've actually lost by the way they present the stats, I find this almost deceitful. The opportunity I did get to cash out, I was charged a fee to cashout via skrill. I contacted support for a no deposit bonus and they were only able to offer a minuscule amount after depositing a large sum. So far the cons are outweighing the pros for me here. I will wait a few more weeks to see if the gameplay might actually kick in. Otherwise I think I will close the account down if it doesn't pick up.

Dear dubzydub, Thank you for your honest and detailed review of your experience at Del Oro Casino. We genuinely value your feedback and are committed to addressing any concerns. We're pleased that you found our deposit and withdrawal options, including Apple Pay and Revolut, convenient. Instant payouts and a smooth verification process are aspects we’re proud of, so it’s great to hear they met your expectations. However, we understand your disappointment with your gaming experience, especially regarding the win-loss stats and the lack of the provider bgaming, which we’ll certainly take into consideration. Our team also recognizes the importance of clear, comprehensive player stats, and we're actively working on improving this feature for better transparency. Regarding fees on certain cashouts and no-deposit bonus availability, we’re always exploring ways to offer fair, exciting rewards. Your feedback about fees and bonuses helps us see where adjustments might be beneficial. Please know our support team is here for any questions, and we hope your experience improves over the coming weeks. Warm Regards, Del Oro Casino

user avatar

I have no idea how anyone could say anything good about Del Oro Casino. First, you encounter an absolutely inconvenient, non-intuitive site. Then, a million pop-up windows appear, including a so-called 'live chat' which, surprise surprise, never responds. The not-so-generous bonuses don't work, and you have to contact support, which will respond by the time my kids have already graduated school. I don't understand why I registered or even played there. Every fiber of my being told me to run away, but apparently, the desire for easy money got the better of me, and it was a lesson for me. Maybe some people have had a good experience with these guys, but not me.

Dear beilierdm98, Thank you for taking the time to share your thoughts. We're genuinely sorry to hear about your experience, and we appreciate your feedback. Your concerns regarding the site’s usability and customer support are important to us. We are always working to improve our services, and we take such feedback seriously. If you’d like to discuss this further or if there's anything we can do to rectify the situation, please reach out to our support team directly. We value all players and hope to provide a better experience for you in the future. Warm Regards, De Loro Casino

user avatar

Del Oro Casino offers a a lot of bonuses that keep things exciting. Whether it’s deposit matches, free spins, or special promotions, there’s always something to look forward to. Plus, converting the bonuses into real money is really easy, which makes the whole experience even better. And the thing that impressed me the most was the instant pay outs this is insane in less than 40 seconds the money was in my account.

Dear JailBreaker, Thank you for sharing your experience! We’re delighted to hear that our variety of bonuses keeps the excitement alive and that you find it easy to convert them into real money. Instant payouts are indeed a priority for us, and we’re thrilled you received your winnings so quickly. Your satisfaction is what we aim for! Warm Regards, De Loro Casino

user avatar

I’ve had a fantastic experience at Del Oro thanks to a family member's recommendation. The standout feature for me has been the 24/7 customer support. Whenever I have questions, I can reach out, and they always respond promptly. The game variety is excellent, and the fast payouts make it a reliable choice for my gaming needs.

Dear johnljames, Thank you for your kind words! We’re thrilled to hear that Del Oro Casino has met your expectations, especially with our 24/7 customer support and game variety. It’s great to know that our fast payouts enhance your gaming experience. We’re here for you anytime you need assistance! Warm Regards, De Loro Casino

user avatar

When life gets a bit too hectic, this is my go-to chill zone. The games are a blast, and there’s always that little chance of snagging a big win that keeps the adrenaline pumping. It’s the perfect mix of kicking back and living on the edge, all rolled into one. Honestly, it’s my happy place in the midst of the daily grind.

Dear rebeccajsmith, Thank you for sharing your wonderful experience! We're delighted to hear that Del Oro Casino has become your go-to chill zone. It's great to know that our games bring you both relaxation and excitement. We’re here to keep that adrenaline pumping and provide you with your happy place anytime you need it! Warm Regards, De Loro Casino

user avatar

Transactions here are, like, super quick! Before you know it, everything’s sorted. Deposits and withdrawals without any hassle, just the way everyone likes it. Makes playing way more fun without having to stress about cash.

Dear patrickjtaylor, Thank you for your fantastic review! We're thrilled to hear that you find our transactions quick and hassle-free. Making your gaming experience enjoyable and stress-free is our top priority. We appreciate your support and look forward to seeing you back for more fun! Warm Regards, De Loro Casino

user avatar

I had a minor issue with my account, and the support team went above and beyond to resolve it. They were patient, friendly, and incredibly helpful. It's rare to find a team that truly cares about their players' experience. This casino's support team is the best I've ever encountered, hands down.

Dear SusBCox, Thank you for your kind words! We're delighted to hear that our support team was able to assist you so effectively. Our goal is to provide every player with a caring and supportive experience, and your feedback confirms that we’re on the right track. We truly appreciate your recognition and look forward to serving you again! Warm Regards, De Loro Casino

user avatar

I was blown away by how quickly I received my winnings. The withdrawal process was seamless, and the funds were in my account in no time. It's clear that this casino prioritizes its players' convenience and satisfaction. If you're tired of waiting for your winnings, look no further. This casino delivers!

Dear Alexc1, Thank you for your fantastic review! We're thrilled to hear that you experienced such a quick and seamless withdrawal process. Your satisfaction is our top priority, and it’s great to know that we’re meeting your expectations. We appreciate your recommendation and look forward to continuing to provide you with excellent service! Warm Regards, De Loro Casino

user avatar

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