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Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
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Del Oro Casino ist in Ihrem Land nicht verfügbar, versuchen Sie es mit folgenden:

Sportuna Casino
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Del Oro Casino

Unsere Bewertung CasinoRank
9/10
CasinoRank
Spielerbewertung 315 Bewertungen
Beschwerdebeantwortung 7 Beschwerden
2 Tage durchschn. 7 Beschwerden

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Ansicht des Redakteurs

Del Oro Casino ist ein stilvolles Casino, das eine Auswahl an Spielen von Top-Anbietern bietet. Einige der Spiele sind kryptofreundlich und das Casino unterstützt sichere Transaktionen. Der Live-Chat ist rund um die Uhr verfügbar, falls Sie ihn benötigen, und das Casino ist auf jedem Gerät verfügbar.

Was uns gefällt
  • 24/7 Live Chat
  • gute und sichere Zahlungsmethoden
Was uns nicht gefällt
  • nur eine Auszahlung pro Tag
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Del Oro Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://delorocasino.com/
Gründungsjahr
2023
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Arabisch, Chinesisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Hindi, Italienisch, Koreanisch, Norwegisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Türkisch
Typ
Instant Play, Krypto Casino, Live Casino, Mobile, Sport

Allgemeine Informationen über Del Oro Casino

Del Oro Casino ist ein Online Casino, das Tausende von Spielen von Top-Anbietern beheimatet. Es ist auch eine Sportwetten-Website, aber wir werden in unserer Casino-Bewertung nicht über Sport sprechen. Sie können jederzeit unseren Sportbereich im Forum besuchen.

Das Casino unterstützt eine Liste von Sprachen, die wir oben aufgeführt haben. Sie können jederzeit Ihre bevorzugte Sprache auswählen. Das Casino unterstützt auch alle neuesten Geräte, einschließlich Smartphones und Tablets, falls Sie mobile Casinos bevorzugen.

Unten finden Sie unsere detaillierte Casino Bewertung, aber Sie können diese Seite auch nutzen, um die Casino-Bewertung und die Beschwerdehistorie zu überprüfen und Ihre eigene Bewertung zu schreiben!

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Del Oro Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Del Oro Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

Alle Boni entdecken
1. Einzahlung
100% bis zu 222 €, 1. Einzahlung
Umsatzanforderung 30xb
Bonus Prozentsatz 100%
Mindesteinzahlung €10

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Del Oro Casino hinterlassen haben.

Alle Beschwerden anzeigen
Del Oro Casino - Casino refusing to honor bonus terms agreed upon with live chat
So I joined casino Del Oro yesterday because I had them recommended to me by a friend and was told that they offer a personalized for your first deposit. So I joined the website and talk to the live chat agents and was negotiating my first bonus offer with Victoria and it's terms. we came to the agreement that I would get either a 150% or $200% match deposit bonus with 35 times wagering with no Max win/withdrawal. Great!

"The bonus is ready to go" Victoria said just give me the thumbs up and I'll activate it for you. When I replied to her saying yes please do, somebody else entered the chat and said they were taking over for her it said that this person, Sofia, was the operations manager so I wasn't worried as Sofia obviously knew what she was doing and it was clearly stated that she knew she was taking over the conversation from someone else and made comments about terms that were only discussed with Victoria so she was obviously aware of our conversation so I said that's fine and let this new chat agent activate my bonus with seemingly no issues and started playing.

I had some luck and managed to get my winnings up to about $2300 worth and completed the wagering only to find that the moment I completed way during half of my balance was taken when I tried to speak to the agent about it I was I was told that there was a max win amount. I tried to explain that we had agreed there would be no Max win and even shared screenshots of the conversation with her but I they tried to convince me that the agent had phrased it in such a way that it meant something different and she wasn't actually agreeing to no Max when cap she was agreeing to know overall withdrawal amount limit. They also tried to tell me that their agents dont have the ability to change the max withdrawal amount which is also later proven untrue.

I tried later on to speak to another agent who I showed that in their own terms and conditions it is called Max cash out (which is what me and Victoria were referring to it as), and shared web pages that also defined max withdrawal as a max win cap for bonus, and simply got given the run around. Got told i should be happy i got $500 when i only spent 28, which i thought was ridiculous, thats the whole point of gambling. I debated with the agents for a long time on this day, even got to speak to the operations manager that activated my bonus and even she tried to argue that it didn't matter if the agent agreed i could have no win cap, i should have looked at my bonus terms and conditions, basically saying they can tell whatever mistruths they like, they shouldnt have to follow through.

SO i do go look at my bonus history and the terms and conditions, and weirdly enough it says the max payout is set at $16000. I show this to Sofia and she tells me something about how they just use that bonus as a template. Which makes no sense to me. How are we supposed to see our max payout amount then if their own staff can lie about it and the only place we can see it displays someone elses bonus information?

I have as of yet been offered no reasonable explanation, apology or reparation and i think this is completely unacceptable in any reasonable persons opinion.

I have screenshots of all relevant moments, of my conversations, and if my bonus history page, and of their relevant terms and conditions.

Noone is trying to deny that Victoria did agree there would be no Max wincap/withdrawal/cash out. They're just saying it doesn't matter I guess? All I want is what is left of my winnings that were unfairly taken :(
staus Gelöst
$2300

Beschwerde-Statistik

Gelöst 6
Durchschn. Betrag $ 1,559
Durchschn. Dauer 19 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
9.5/10 315 Bewertungen

Top-Bewertungen unserer Spieler

Huge fan of it, I love that I can use my favorite method to deposit and withdraw at any time with velocity and security, never had any problems. There are also a lot of other features that I like, but I'd like to leave a comment on their RTP: really incredible, I can make quite a few good wins playing their games. Shout out to the girls on the support team, they have helped me a lot with great analysis. Thanks!

Dear Michaelslotssgame, We’re thrilled to hear you’re such a big fan of Del Oro Casino! Offering fast, secure, and hassle-free transactions is a top priority for us, so it’s great to know you’ve had a smooth experience with deposits and withdrawals. We also appreciate your feedback on our RTP—it’s fantastic that you’ve been landing some great wins! Our support team will be delighted to hear your kind words, and we’ll be sure to pass along your shout-out. Wishing you even more success and big wins ahead! Warm Regards, Del Oro Casino

user avatar

I'm in my 3rd week playing here and the games are really good, there is a wide variety to select from and play, and almost every game that I played paid me back nicely. Right in the beginning I was told by their support that they give bonuses depending on the day of the week, like Saturday they always have a 60% bonus for a deposit (even more if you are VIP, like me) I already took advantage of some of them and it was great cause it boosts my sessions, usually I like to play all night. Also the support agents are very very friendly and polite, they help me a lot during my first week, I found it to be really important feature, because at the end, I think that's what we deserve. The winnings I could get from there so far is good, they can provide a great RTP with a huge amount of games and not the regular ones you will find at any other places.
They are consolidated as a wonderful casino to play in my opinion that why I keep coming back to enjoy my nights whenever I can

Dear Kaii1, Thank you for your amazing review. It’s great to hear that you’re enjoying our wide variety of games and that they’ve been paying out nicely for you. We take pride in offering exciting bonuses throughout the week, and we’re glad you’ve been making the most of them—especially as a valued VIP player. Our support team is always here to ensure you have the best experience, and we appreciate your kind words about their service. We’re thrilled to be your go-to casino and look forward to many more great nights of gaming with you. Warm Regards, Del Oro Casino

user avatar

Having an AskGamblers certificate of trust made it way more reliable to me, and I got to understand why they have it. A great service aligned with a nice platform is what makes Deloro one of the best in the business. I tried everything from bonuses to withdrawals and its in deed secure and fast. IIts amazing how smooth and efficient the entire experience has been so far, definitely, my favorite casino to play these days. The only one in which I made gains this month, Big gains!

Dear Bobbm, Thank you for your fantastic review. We’re honored that you see Del Oro Casino as one of the best in the business. Earning the AskGamblers Certificate of Trust is something we take great pride in, and we’re glad it reinforced your confidence in us. It’s great to hear that you’ve had a smooth and secure experience with our platform, from bonuses to withdrawals. And big gains this month—congratulations! Wishing you even more success ahead. Warm Regards, Del Oro Casino

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A week ago a couple of my friends that have been playing at this casino told me I should check it and now I'm glad I did. Many games to play, and there are so many bonuses to grab, I've been having a blast, a lot of fun with them. There was a small problem earlier this week when I was gambling till late hours, but their support team helped me in a second, taking care of everything. They truly mean it when they say they are always there for players. To make things even better, I had some big wins while I was playing with a friend of mine (he recommended the casino), and as soon as I requested a withdrawal, the money was in my bank account in no time. It's honestly incredible how fast it is, I don't know how they do it. I found Deloro thanks to a recommendation, and now I’m recommending it to everyone I know who enjoys a good gamble

Dear Collin01, We're thrilled to hear that your friends recommended Del Oro Casino and that you've had such a great experience with us. It’s fantastic to know you’re enjoying our wide selection of games and generous bonuses. Our support team is always ready to assist, and we’re glad they could resolve your issue so quickly. Nothing makes us happier than hearing about your big wins and lightning-fast withdrawals. Thank you for recommending us to others—we truly appreciate it. Wishing you more exciting moments and great wins ahead! Warm Regards, Del Oro Casino

user avatar

When you lose money, the support team is very kind and answer to all the requests very fast. The payments are also very fast, you receive them instantly 95% of the time.

The moment you win too much money, they don't answer to emails and they kindly explain you that you are not welcome anymore. This is the first time i've had this issue on an online casino it's a shame.

Dear Kosky, We appreciate your feedback and are glad to hear you’ve had a positive experience with our fast withdrawals and responsive support team. At Del Oro Casino, we aim to provide fair gameplay and excellent service to all players. We never limit access based on winnings, but in some cases, additional verification may be required for security and compliance reasons. If you have any concerns, we encourage you to reach out to our support team, and we’ll be happy to assist you further. We value all our players and hope to improve your experience moving forward. Warm Regards, Del Oro Casino

user avatar

As a newcomer to gambling world, I'm having the best experience at this casino. Started a week ago, got my account verified right away and was able to withdraw some winnings I made on slots without any problems, in fact, I was surprise with the velocity, it didn't take more than 20 seconds. As for the live support, they have a great team, really well trained people available anytime a day, one time I had to ask something at 3 o clock in the morning and I was answered immediately. Top 1 casino for me

Dear obj11, Welcome to the world of online gaming, and we're honored to be your top choice. It’s fantastic to hear that your experience at Del Oro Casino has been smooth from the start, with instant verification, lightning-fast withdrawals, and round-the-clock support. We take great pride in ensuring our players have the best experience possible. We appreciate your kind words and look forward to seeing you at the tables. Wishing you more great wins ahead! Warm Regards, Del Oro Casino

user avatar

I’ve been playing at this casino for a couple of months now, and I have to say it’s one of the best online experiences I’ve had. The slot selection is fantastic, with a wide range of themes and bonus features that make every session feel fresh. The games are consistently fair, and I’ve never encountered any lag or glitches, which is something I’ve had issues with at other sites. The deposit process is smooth and hassle-free, and I appreciate the variety of payment options available. My biggest win came after just a few days of playing, and I was able to withdraw my winnings the very next day, which I think is a great feature for any casino.

While the website works fine on mobile browsers, I’d love to see a dedicated app that makes navigation even smoother. Additionally, I’d love to see more exclusive bonuses for loyal players.

Dear Lennart85, Thank you for your detailed and thoughtful review. We're thrilled to hear that you've had such a great experience at Del Oro Casino, from our diverse slot selection to our smooth deposits and fast withdrawals. Knowing that our games run flawlessly for you is exactly what we strive for. We appreciate your feedback on a dedicated app and more exclusive bonuses for loyal players. We're always looking to improve, and your suggestions are valuable to us. Stay tuned for exciting updates! Wishing you continued success and big wins. Warm Regards, Del Oro Casino

user avatar

Awful site, if you win you have to wait up to six working days to get paid..... the first place I've ever played where chat told me when it says 48 hours for verification that means 6 x 8-hour working days.

Dear Unhappypunter123, We’re sorry to hear about your experience. At Del Oro Casino, we prioritize fast and efficient withdrawals, and we understand how important quick processing times are. While verification may sometimes take longer due to security checks, we always strive to complete it as quickly as possible. If you’re still facing delays, please reach out to our 24/7 support team, and we’d be happy to assist you further. We appreciate your feedback and hope to improve your experience moving forward. Warm Regards, Del Oro Casino

user avatar

Great selection of games and great staff on hand every time..especially Sarah and Julianna..quick withdrawal timeframes and great bonuses given most days of the week.

Nothing to dislike so far have had a great time with loads of choices of games and quick staff at hand always. Waiting for a big win still but im sure it will eventually come

Dear Dangeraghty, Thank you for your wonderful review. We're delighted to hear that you’re enjoying our game selection, fast withdrawals, and daily bonuses. It's also great to know that Sarah and Julianna have provided excellent support—we’ll be sure to pass along your kind words. We hope that big win comes your way soon. Wishing you the best of luck at the tables! Warm Regards, Del Oro Casino

user avatar

I really enjoy playing here. Support is amazing (thanks Sarah Martin).
Good game amount Need a VPN but not a problem. Often bonuses with decent wager + cashback.
Possibility of changing currency. Gives you the change to play cheaper super bonusses!
Super fast pay outs. 4-5 seconds.
In general I really like the no nonsense attitude. Not a lot of BS rules but just playing and having fun!

Almost forgot about the coins you collected what can be used for buying freespins etc.

The only thing I can think of is when you want to cancel your bonus it takes a couple of mins before its cancelled!
But thats such a minor issue not even worth mentioning it.

Dear LuukFOD, Thank you for your fantastic review. We're thrilled to hear that you enjoy playing at Del Oro Casino and appreciate our fast payouts, flexible currency options, and generous bonuses. It’s also great to know that our support team, especially Sarah Martin, has made a positive impression. We appreciate your feedback on bonus cancellations and will take it into account for future improvements. Your support means a lot to us, and we look forward to providing you with more top-tier gaming experiences. Warm Regards, Del Oro Casino

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