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Del Oro Casino

Unsere Bewertung CasinoRank
9/10
CasinoRank
Spielerbewertung 315 Bewertungen
Beschwerdebeantwortung 7 Beschwerden
2 Tage durchschn. 7 Beschwerden

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Ansicht des Redakteurs

Del Oro Casino ist ein stilvolles Casino, das eine Auswahl an Spielen von Top-Anbietern bietet. Einige der Spiele sind kryptofreundlich und das Casino unterstützt sichere Transaktionen. Der Live-Chat ist rund um die Uhr verfügbar, falls Sie ihn benötigen, und das Casino ist auf jedem Gerät verfügbar.

Was uns gefällt
  • 24/7 Live Chat
  • gute und sichere Zahlungsmethoden
Was uns nicht gefällt
  • nur eine Auszahlung pro Tag
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Del Oro Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://delorocasino.com/
Gründungsjahr
2023
Lizenzen
Curacao
Unternehmen
Partnerprogramm
Sprachen
Arabisch, Chinesisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Hindi, Italienisch, Koreanisch, Norwegisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Türkisch
Typ
Instant Play, Krypto Casino, Live Casino, Mobile, Sport

Allgemeine Informationen über Del Oro Casino

Del Oro Casino ist ein Online Casino, das Tausende von Spielen von Top-Anbietern beheimatet. Es ist auch eine Sportwetten-Website, aber wir werden in unserer Casino-Bewertung nicht über Sport sprechen. Sie können jederzeit unseren Sportbereich im Forum besuchen.

Das Casino unterstützt eine Liste von Sprachen, die wir oben aufgeführt haben. Sie können jederzeit Ihre bevorzugte Sprache auswählen. Das Casino unterstützt auch alle neuesten Geräte, einschließlich Smartphones und Tablets, falls Sie mobile Casinos bevorzugen.

Unten finden Sie unsere detaillierte Casino Bewertung, aber Sie können diese Seite auch nutzen, um die Casino-Bewertung und die Beschwerdehistorie zu überprüfen und Ihre eigene Bewertung zu schreiben!

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Del Oro Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Del Oro Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

Alle Boni entdecken
1. Einzahlung
100% bis zu 222 €, 1. Einzahlung
Umsatzanforderung 30xb
Bonus Prozentsatz 100%
Mindesteinzahlung €10

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Del Oro Casino hinterlassen haben.

Alle Beschwerden anzeigen
Del Oro Casino - Casino refusing to honor bonus terms agreed upon with live chat
So I joined casino Del Oro yesterday because I had them recommended to me by a friend and was told that they offer a personalized for your first deposit. So I joined the website and talk to the live chat agents and was negotiating my first bonus offer with Victoria and it's terms. we came to the agreement that I would get either a 150% or $200% match deposit bonus with 35 times wagering with no Max win/withdrawal. Great!

"The bonus is ready to go" Victoria said just give me the thumbs up and I'll activate it for you. When I replied to her saying yes please do, somebody else entered the chat and said they were taking over for her it said that this person, Sofia, was the operations manager so I wasn't worried as Sofia obviously knew what she was doing and it was clearly stated that she knew she was taking over the conversation from someone else and made comments about terms that were only discussed with Victoria so she was obviously aware of our conversation so I said that's fine and let this new chat agent activate my bonus with seemingly no issues and started playing.

I had some luck and managed to get my winnings up to about $2300 worth and completed the wagering only to find that the moment I completed way during half of my balance was taken when I tried to speak to the agent about it I was I was told that there was a max win amount. I tried to explain that we had agreed there would be no Max win and even shared screenshots of the conversation with her but I they tried to convince me that the agent had phrased it in such a way that it meant something different and she wasn't actually agreeing to no Max when cap she was agreeing to know overall withdrawal amount limit. They also tried to tell me that their agents dont have the ability to change the max withdrawal amount which is also later proven untrue.

I tried later on to speak to another agent who I showed that in their own terms and conditions it is called Max cash out (which is what me and Victoria were referring to it as), and shared web pages that also defined max withdrawal as a max win cap for bonus, and simply got given the run around. Got told i should be happy i got $500 when i only spent 28, which i thought was ridiculous, thats the whole point of gambling. I debated with the agents for a long time on this day, even got to speak to the operations manager that activated my bonus and even she tried to argue that it didn't matter if the agent agreed i could have no win cap, i should have looked at my bonus terms and conditions, basically saying they can tell whatever mistruths they like, they shouldnt have to follow through.

SO i do go look at my bonus history and the terms and conditions, and weirdly enough it says the max payout is set at $16000. I show this to Sofia and she tells me something about how they just use that bonus as a template. Which makes no sense to me. How are we supposed to see our max payout amount then if their own staff can lie about it and the only place we can see it displays someone elses bonus information?

I have as of yet been offered no reasonable explanation, apology or reparation and i think this is completely unacceptable in any reasonable persons opinion.

I have screenshots of all relevant moments, of my conversations, and if my bonus history page, and of their relevant terms and conditions.

Noone is trying to deny that Victoria did agree there would be no Max wincap/withdrawal/cash out. They're just saying it doesn't matter I guess? All I want is what is left of my winnings that were unfairly taken :(
staus Gelöst
$2300

Beschwerde-Statistik

Gelöst 6
Durchschn. Betrag $ 1,559
Durchschn. Dauer 19 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
9.5/10 315 Bewertungen

Top-Bewertungen unserer Spieler

Ein wirklich tolles Casino von der Aufmachung her ein echter Hingucker, und die anzahl an Spielen ein echter Traum. Um wirklich in den genuss von online casinos zu kommen unbedingt mal reinschauen da die ein und auszahlung auch echt flott erfolgt.

The casino has a well-structured responsible gaming section, offering tools like deposit limits, reality checks, and self-exclusion options. It’s good to see them promoting responsible gambling.

The process for setting deposit limits or self-exclusion isn’t instant and requires manual approval, which can take longer than expected. Also, some reality check notifications are too frequent, interrupting gameplay.

I've had a really great time here! The high RTP games, instant withdrawals, and 24/7 support make it such a fantastic choice. Deposits are super quick, and I’ve never had any trouble cashing out my winnings. The only thing I’d love to see improved is the bonus system. The daily rewards and cashback are great, but some of the wagering requirements on bonuses feel a bit high. That said, it’s a reliable and fun casino that I keep coming back to.

Dear Malenetia, We’re delighted to hear that you’ve been enjoying your experience at Del Oro Casino! Instant withdrawals, high RTP games, and 24/7 support are all key aspects we prioritize, so it’s great to know they’ve made a difference for you. We appreciate your feedback on the bonus system. While we aim to keep our promotions competitive, we’ll definitely take your thoughts into account as we continue to refine our offers. Your satisfaction is important to us, and we love having you as a valued player. Thanks for sharing your experience, and we look forward to seeing you at the tables! Warm Regards, Del Oro Casino

user avatar

This is good casino overall ! I'm specially impressed by the goods payouts, the high RTP on so many games specially on Pragmatic and PG, and the super quick withdrawals. I also love the daily bonuses and weekly cashback they offer. My experience and winnings here have been even better than with any other online casino I played before until now.

Sometimes it happens a glitch with the bonus that doesn't show the active bonus but I just need to refresh the page and it's solved, it's not a big deal but it happens sometimes.

Dear Zavalito, We’re thrilled to hear that you’re enjoying your time at Del Oro Casino! It’s great to know that our high RTP games, especially from Pragmatic and PG, along with our fast withdrawals and rewarding bonuses, have made your experience even better than other casinos you’ve played at. We appreciate you pointing out the minor bonus display glitch. A quick refresh does the trick, but we’ll definitely look into improving that for an even smoother experience. Thanks for sharing your feedback, and we hope you keep enjoying your sessions with us! Warm Regards, Del Oro Casino

user avatar

The platform is easy to use, and the games run smoothly with no lag. I love the daily rewards and the high RTP slots. Plus, whenever I need assistance, the 24/7 support is there to help instantly. Fast withdrawals and great service make this my favorite casino.

Missing some provider I like to play. Sometimes It doesn't save my credit card information, but support always helps me when I need to add a new. It can be a little bit annoying.

Dear MironSki, We’re delighted to hear that you’re enjoying our platform, smooth gameplay, daily rewards, and high RTP slots! It’s great to know our 24/7 support team has been helpful whenever you need assistance. Fast withdrawals and excellent service are top priorities for us, and we’re glad you appreciate them. We understand how convenient it would be to have all your preferred providers available, and we’re always working to expand our game selection. As for the card-saving issue, we appreciate your patience, and we’ll make sure to look into improving that experience. Thanks for being a valued player at Del Oro Casino—we truly appreciate your feedback! Warm Regards, Del Oro Casino

user avatar

I’ve been playing here for months! The daily bonuses and weekly cashback are absolutely fantastic. The high RTP games really give you a great chance to win, and the 24/7 support team is super helpful whenever you need them. Plus, the fast withdrawals are incredible.

Dear JoshuaPro, Thank you for your wonderful feedback! We're thrilled to hear that you've been enjoying our daily bonuses, weekly cashback, and high RTP games. Providing a fair and exciting gaming experience is our top priority, and it's great to know you're having a fantastic time. Our 24/7 support team is always here to assist, and we’re glad you’ve found them helpful. And of course, we take pride in offering fast withdrawals so you can enjoy your winnings without delay. Wishing you continued success and fun at Del Oro Casino! Warm Regards, Del Oro Casino

user avatar

There are some good providers, but unfortunately, the RTP is reduced to a minimum.
The site itself is quite elegant and easy to use.
Withdrawals are fairly fast but not instantaneous, as indicated on the site.

After playing for one month on Del Oro, I can conclude that the RTP is really very low! I watched my deposits disappear at an incredible speed. Bonuses are not possible. The customer service is quite strange; I would even say too familiar. Therefore, I would not recommend this casino.

Dear Simon75, We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Our games are provided by top-tier developers and operate with completely random outcomes, ensuring fairness for all players. While RTP can fluctuate in the short term, all games adhere to industry standards. We're glad you found our platform elegant and easy to use, and we strive to process withdrawals as quickly as possible, with most being instant. Our support team is dedicated to providing a friendly and helpful service, but we understand that preferences vary, and we take your input seriously. If you'd like us to review any specific concerns regarding your experience, feel free to reach out. We're always here to help. Warm Regards, Del Oro Casino

user avatar

I’ve been playing at this casino for a while now, and one thing that stands out is how they make you feel like a VIP. Recieving a telegram message from the VIP manager is always exciting, and the bonuses are tailored to suit your playing style, with lower wager or raw cash.

Another thing I appreciate is the variety of games, including roulette and baccarat. Whether you’re a fan of classic roulette or enjoy the elegance of baccarat, there’s something for everyone. The support team is also fantastic, super kind, and ready to help with anything you need, being a question or issue.

Lastly, I have to mention the high RTP rates. It’s reassuring to know that the games are fair and give you a solid chance to win. They also offer a cashback feature, which softens the blow of a hard losing streak, making you feel cared for. All in all, this casino has been a joy to play at, cheers!

Dear Wereft, We’re so happy to hear that you feel like a VIP at Del Oro Casino! Our goal is to make every player feel valued, and it’s great to know that the personalized bonuses and VIP manager’s attention have made an impact. We’re also thrilled that you’re enjoying the variety of games, from roulette to baccarat, and that our support team has been there for you whenever needed. Fair play is a priority for us, and we’re glad you’ve noticed the high RTP rates and our cashback feature—it’s all about making your experience as enjoyable as possible. Thanks for your kind words, and here’s to many more exciting moments at Del Oro Casino! Warm Regards, Del Oro Casino

user avatar

I just had to share my experience with Deloro because it’s been such a fun and smooth ride. First of all, the support team is incredible. I also love how they speak my language! Plus, the withdrawals are lightning-fast. It’s such a relief to know I can access my winnings without any stress.

Another thing I liked is the variety of blackjack games. They have so many options, from classic versions to modern twists, so it never gets boring. The live dealers are amazing too! They’re so professional, and the streaming quality is flawless. It really feels like you’re right there at the table, which makes the whole experience really immersive.

They’re super generous, and the support team even helped me activate one I accidentally missed. I found that really thoughtful.

Lastly, I have to mention the VIP club. I was invited to join, and the perks are fantastic. The bonuses are even better, and they send exclusive offers straight to my email. It’s such a nice way to feel appreciated as a player. If you’re looking for a reliable and fun gaming experience, this is your place!

Dear Lishat98, We’re thrilled to hear about your amazing experience at Del Oro Casino! It’s fantastic to know that our support team has made things smooth for you, and we’re glad you appreciate having assistance in your own language—it’s all about making sure every player feels at home. Your love for blackjack is great to hear! We put a lot of effort into offering a diverse selection, and we’re happy that our live dealers and flawless streaming have made your experience so immersive. Plus, it’s awesome that you’re enjoying the perks of our VIP club—our goal is to ensure our most dedicated players feel truly valued. Thanks for being a part of Del Oro Casino! Looking forward to many more exciting sessions with you. Warm Regards, Del Oro Casino

user avatar

Del Oro has been such a lovely experience, and I must say, the support team is absolutely wonderful, kind and efficient. It is such a comfort to speak with someone who makes everything feel so personal. They really go out of their way to make you feel valued. I cannot praise them enough for their warmth. It reminds me of the good old days when customer service was about making people feel at home.

Another thing that has truly impressed me is how quick and smooth the withdrawals are. I have never had to wait long, and everything is processed without trouble. It is such a relief not to have to worry about delays or complications. You know, at my age, I don’t have the patience for unnecessary troubles.

All in all, this casino has been such a joy to play at. I would highly recommend it to anyone looking for a reliable and enjoyable gaming experience. You should give it a try.

Dear Frow1985, Thank you for sharing your wonderful experience with us! It truly means a lot to hear that our support team has made you feel so valued and at home. We take great pride in offering a personal touch, and knowing it reminds you of the good old days of customer service is the highest compliment we could receive. We’re also glad to hear that our fast and hassle-free withdrawals have added to your enjoyment. We strive to make every part of the gaming experience as smooth as possible. Looking forward to having you with us for many more great moments at Del Oro Casino! Warm Regards, Del Oro Casino

user avatar

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