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Bob Casino

Unsere Bewertung CasinoRank
7/10
CasinoRank
Spielerbewertung 246 Bewertungen
Beschwerdebeantwortung 23 Beschwerden
1 Tag durchschn. 23 Beschwerden

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Meinung der Redaktion

Bob Casino bietet ein klares und übersichtliches Design und einfache Navigation. Der Kundenservice steht Ihnen rund um die Uhr zur Verfügung und kann über das Symbol in der rechten unteren Ecke aufgerufen werden. Auch die Registrierung schließen Sie in zwei einfachen Schritten und in weniger als einer Minute ab. Die Sprache der Webseite kann über das Auswahlmenü in der rechten oberen Ecke angepasst werden, mitunter auch Deutsch.

Was uns gefällt
  • Online Spielautomaten von Top-Anbietern
  • 24/7 Kundenservice in mehreren Sprachen
  • Beeindruckende Tools für verantwortungsbewusstes Spielen
Was uns nicht gefällt
  • Gebühren können anfallen
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Bob Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.bobcasino.com/de
Gründungsjahr
2017
Lizenzen
Malta Gaming Authority (MGA)
Partnerprogramm
Sprachen
Englisch, Finnisch, Norwegisch, Schwedisch, Russisch, Polnisch, Spanisch, Französisch, Japanisch, Chinesisch, Deutsch
Typ
Instant Play, Mobile

Allgemeine Informationen über das Bob Casino

Bob Casino ist ein Online Casino, das von N1 Interactive Ltd betrieben wird. Das Unternehmen wurde im Jahr 2017 gegründet und verfügt über eine Lizenz der Malta Gaming Authority.

Die Webseite ist in 7 verschiedenen Sprachen verfügbar, darunter auch Deutsch. Bob Casino verfügt außerdem über ein VIP Programm mit 22 Stufen. Mit jedem Spiel sammeln Sie Fortschritte und nähern sich verschiedenen Belohnungen.

Für weiterführende Informationen empfehlen wir unsere detaillierte Casino Bewertung.

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Bob Casino Boni

Werfen Sie einen Blick auf unsere Auswahl der besten Bob Casino Boni und Wählen Sie einen, der Ihren Bedürfnissen am besten entspricht.

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Bonus Code BOBONELOVE
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Bonus Code JUNGLE
Mindesteinzahlung €20

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Bob Casino hinterlassen haben.

Alle Beschwerden anzeigen
Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€320
Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Gelöst
Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Gelöst
€1850

Beschwerde-Statistik

Gelöst 22
Durchschn. Betrag $ 56,897
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 1 Tag

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8.4/10 246 Bewertungen

Top-Bewertungen unserer Spieler

The only thing good about this casino was my VIP manager Olivia she was so attentive always gave me free spins extremely understanding and always has like awesome emails sent unexpectedly. She is pretty much the only thing I Like About Bob Casino unfortunately I've been playing here for a long long time and I never won until recently so that's a fortunate thing the unfortunate part will go in what I dislike about this casino.

So to continue very poorly managed customer service unable to verify and confirm accounts cancels your withdrawal every time there's a question they need answered then you fall on the bottom of the queue which then could take hours on end before you actually get some type of resolution but even then it never actually does get resolved.
I've recently won a little bit and I went to withdraw and all I have been given is a load of crap about a debit card that didn't have my name on it that they needed proof of but I never even used it I used it once and it was like months ago and that wasn't even the card I deposited with so that was the reason for not proceeding with my withdrawal and they wouldn't proceed without so I had to like dig out some stupid form with the card name and the card number and whatever and still I'm still waiting.
I will not be recommending this casino to anybody although the interface is nice and Olivia is awesome this doesn't weigh enough for me to continue playing here.

Hello cjb30, Thank you for taking the time to share your feedback. We’re glad to hear that Olivia made a positive impact on your experience with our VIP services. We understand how frustrating this situation must be, and we will review your case to ensure that such issues are addressed promptly. Please contact our support team directly if you need any further assistance. Thank you for your patience and for giving us the opportunity to resolve this matter. Best regards, The Bob Casino Team

user avatar

Nice games, huge wins. I can trust this casino. Fantastic range of games to play including slots, table games and live casino. Healthy range of promotions including 10 free spins without having to deposit. Fun and engaging website that is available in five different languages.

Hello Ladylena, Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying our diverse range of games and promotions. It’s great to know that you trust us and find our website engaging and user-friendly. If you ever need any assistance or have any suggestions for us, please don’t hesitate to reach out. Happy gaming! Best regards, The Bob Casino Team

user avatar

The site has the popular casino titles that I'm familiar with so thats one good thing. Their calendar bonus is also a common offer but I'm still excited to check it out along with their regular tournaments.

It looks outdated. I had to second think signing up on the site because I play in other online cainos with modern graphics than this. But I did register and the games are not that bad. It also loads the usual amount so I'll play slot games here.

Hello Proulxmonique, Thank you for sharing your thoughts with us. We’re glad to hear that you find our selection of popular casino titles and calendar bonuses appealing. Happy gaming! Best regards, The Playamo Team

user avatar

Bob casino was one of the first 5 casinos released by the N1 group. It has really amazing to see how a casino has managed to keep its reputation over the years in a industry where new casinos are released every week. To begin with Bob casino has a great design and layout. You can sign up and fill up your profile in under a minute and get going. The casino lets you choose a currency on signing up and if you are not happy with your choice you can change your playing currency on any deposit. The currencies offered are Eur, USD, NOK, CAD, RUB, PLN and NZD. The casino has many payment methods for every currency and the minimum amount for deposit and cash out are €20 and €30 respectively.

The casino has 60 slot providers that come together to give you more than 60 slots. The casino updates its site with new slots as they are released. Some of the names that are part of the casino catalogue are Play’Ngo, Red Tiger, Pragmatic Play, Betsoft, BTG, ELK, Gamomat, Netent, Push gaming and many more new and old providers. The casino also has more than 250 live and table games in their lobby. These include baccarat, blackjack, various roulette tables, poker and many other table games.

The casino has a welcome package up to €500 that runs across three deposits. First deposit bonus is a 100% up to €100 and second and third 50% deposit up to €200. You need to wager the bonus 40 times the bonus money in 14 days and the maximum bet allowed is €5 while being on bonus. The list of restricted games is a bit longer to my liking. To claim any bonus your deposit should be at least €20 or else your deposit will not qualify for a bonus.

The casino has a great support staff that is available 24x7 to help and guide you. Verification can be done by uploading your documents in verification tab and it takes under 24 hours to get verified if you provide correct documents. The casino processes withdrawals in under 4 hours which is great.

Hello Blackjax, Thank you for your detailed review! We’re thrilled to hear that you appreciate the design, game selection, and support at Bob Casino. If you have any more suggestions or need assistance, please don’t hesitate to reach out. Best regards, The Bob Casino Team

user avatar

As I like aesthetic a lot, so I like casinos which maintain a good design. It has slightly retro "oh, la playa" atmosphere and nice green colors, which is comfortable for my sick old eyes, hahaha)) Also they have huge assortment of game products, I did enjoy them. They have top slots from top providers, that's true. Highly recommend.

They have not very fast withdrawal, so you should be ready to wait a little. They respond not very fast and they doesn't answer questions properly. Thanks to god, my questions weren't of big importance, but still could be faster.

Hello Olena, Thank you for your kind words and for appreciating the design and game selection at Bob Casino! We’re delighted to hear that our aesthetic and variety of games meet your expectations. If you have any more feedback or need assistance, please feel free to reach out. Best regards, The Bob Casino Team

user avatar

It looks pretty on the mobile, it has a nice simple interface and a charming personality. I like casinos with characters like here you can see funny Bob guy. And they have a Malta license which is pretty reassuring. They have a lot of high-class games.

I did lagging here, so I would advise you not to hurry up. The game can lag as well as withdrawal. Though, you'll get your money anyway, so that's good.

Hello Sanedgaf, Thank you for your feedback and for appreciating the design and character of our mobile interface! We’re glad you find our game selection impressive and reassuring. We’re sorry to hear about the lagging issues you experienced. We’re continuously working on improving the performance of our site to provide a smoother experience. Your feedback is valuable and will help us in this process. If you have any further concerns or need assistance, please don't hesitate to contact us. Best regards, The Bob Casino Team

user avatar

Lots of games. Nice and original lay-out. Very fast loading site. Very easy to search for games you want to play. Lots of different game providers to choose from.

Terrible customer srevice.

I didn't get my free spins from my welcome bonus. When I contacted live chat they said I had to contact them earlier because I had played thru my balance already so no free spins could be added anymore. When I said I would leave a bad review here she was going to look again and then the free spins could be given. Strange isn't it?

For People Who don't believe this story I saved the conversation as proof.

Hello Cptndeep, Thank you for your feedback. We're pleased to hear that you enjoyed our game selection and site layout. We apologize for the inconvenience you experienced with the free spins from your welcome bonus. If you need further assistance or have additional concerns, please reach out to us directly, and we'll be happy to help resolve any issues. Best regards, The Bob Casino Team

user avatar

This is the first online casino where you can withdraw your honestly won money without any problems. Pretty good option to start from. This is very good casino to play.

Online is online, so there are problems with speed and efficiency. But this problem is quite common. Not all wallets can be withdrawn. No more problems.

Hi Radak92, Thank you for your positive review! We’re thrilled to hear that you had a smooth withdrawal experience and enjoyed playing with us. We understand that issues with speed and efficiency can occur online, and we appreciate your understanding of this. We're constantly working to improve our services and expand our withdrawal options. If you have any further feedback or need assistance, please don’t hesitate to reach out. We look forward to providing you with a great gaming experience in the future! Best regards, The Bobcasino Team

user avatar

This is the first online casino where you can withdraw your honestly won money without any problems. Without any invented security excuses or an offer to pay fabulous fees first. From twenty thousand I raised seventy. I sent money to Yandex, it took four and a half hours.

Online is online, so there are problems with speed and efficiency. But this problem is quite common. Not all wallets can be withdrawn.

Hi Madison Berlin, Thank you for sharing your experience with us! We’re delighted to hear that you had a smooth withdrawal process and that you’re pleased with our service. If you have any further feedback or need assistance, please feel free to reach out. We look forward to continuing to provide you with a great gaming experience! Best regards, The Bobcasino Team

user avatar

Pretty good option to start from. They accept pretty a wide range of payment methods. I used 2 times IDebit and once paid with Visa Card. It seemed like paying with Idebit was just a bit longer but all transfers were successful. Used bank wire transfer for withdrawal. Everything was OK.

Hi w00t, Thank you for your positive review! We’re glad to hear that you found our range of payment methods convenient and that your transactions were successful. We’re always working to ensure a smooth and efficient experience for all our players, and your feedback helps us to keep improving. If you have any further comments or need assistance, please don’t hesitate to reach out. Best regards, The Bobcasino Team

user avatar

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