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Bob Casino

Unsere Bewertung CasinoRank
7/10
CasinoRank
Spielerbewertung 246 Bewertungen
8.4/10
246 Bewertungen
Beschwerdebeantwortung 23 Beschwerden
1 Tag durchschn. 23 Beschwerden

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Meinung der Redaktion

Bob Casino bietet ein klares und übersichtliches Design und einfache Navigation. Der Kundenservice steht Ihnen rund um die Uhr zur Verfügung und kann über das Symbol in der rechten unteren Ecke aufgerufen werden. Auch die Registrierung schließen Sie in zwei einfachen Schritten und in weniger als einer Minute ab. Die Sprache der Webseite kann über das Auswahlmenü in der rechten oberen Ecke angepasst werden, mitunter auch Deutsch.

user_avatar Jovana B.
Was uns gefällt
  • Online Spielautomaten von Top-Anbietern
  • 24/7 Kundenservice in mehreren Sprachen
  • Beeindruckende Tools für verantwortungsbewusstes Spielen
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  • Gebühren können anfallen
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.

Bob Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.bobcasino.com/de
Gründungsjahr
2017
Lizenzen
Malta Gaming Authority (MGA)
Unternehmen
N1 Interactive Ltd. Casinos
Partnerprogramm
Playamo Partners
Sprachen
Englisch, Finnisch, Norwegisch, Schwedisch, Russisch, Polnisch, Spanisch, Französisch, Japanisch, Chinesisch, Deutsch
Typ
Instant Play, Mobile

Allgemeine Informationen über das Bob Casino

Bob Casino ist ein Online Casino, das von N1 Interactive Ltd betrieben wird. Das Unternehmen wurde im Jahr 2017 gegründet und verfügt über eine Lizenz der Malta Gaming Authority.

Die Webseite ist in 7 verschiedenen Sprachen verfügbar, darunter auch Deutsch. Bob Casino verfügt außerdem über ein VIP Programm mit 22 Stufen. Mit jedem Spiel sammeln Sie Fortschritte und nähern sich verschiedenen Belohnungen.

Für weiterführende Informationen empfehlen wir unsere detaillierte Casino Bewertung.

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Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Bob Casino hinterlassen haben.

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Beschwerde einreichen
Persistent Issues with Withdrawal Requests for Over Two Months

For the past two months, I've been experiencing persistent issues trying to withdraw €2,000 from my BobCasino account. This is particularly concerning as my account is fully verified, and I had no issues with withdrawals prior to this period. Each attempt to withdraw results in the system canceling the request, displaying the message 'Withdrawal request canceled.' Despite following the given advice to retry, the issue remains unresolved.

The prolonged delay of two months in accessing my funds is excessive and highly inconvenient.

As a verified account holder who previously had successful transactions, I urgently require assistance to resolve this situation and ensure the successful withdrawal of my funds.

staus Gelöst
€2000
The winnings are not paid
Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.
staus Gelöst
$35000
Withdrawal not apporved
I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove my payment shortly. My acoount is verified, all documents are approved and I did not use bonuses for my winnings.

I hope they will solve my problems shortly, because this not a fast cash out like they promise on their website.
staus Gelöst
Withdrawal of €7254.50 delayed for over a week

I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.

Now my latest withdrawals are stuck for over a week and still pending. I already contacted the support twice, but they only told me to wait and that they forwarded my request to the payment department. The payment department never replied and no one can give me an approximation of when I can expect my money.

It's a shame their support can't handle this and they are forcing me to come here and try to resolve this.

staus Gelöst
€7254.5
Issues with cashout

I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have proof of the history and cashout and documents which has been approved by them. They keep saying that my withdrawal was cancel by user which I never did and or other, which when I text them, they say to try withdrawing again. Then they will say that the cashout method was not used in my region.

staus Gelöst
$1500
Casino don't pay for Maxquest tournament
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 5073326

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 5th . so i won €40 not bad .


It's been 1 weeks ago since i won .
but i havent received any money

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.


Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€40
Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Gelöst
€320
Stalling on €8,000 payout for over a week
Deposited eur6200 with Mastercard one night on several deposits total. Deposited with Mastercard becuse they stated they pay winnings to Mastercard from my country, Sweden.

Won back on last deposit. Ended up 7-8000k. First I had to wait several days pending on my cashout. Then after complaining they say they cant pay out or refund to Mastercard.

They say I should use bank transfer.

Did this on wednesday 23 eur4000 max as they told me on wednesday. Accepted on thursday. Then another eur4000. They told me 5 business days wait. (its IBAN and EUR so never takes more than a day if they pay (eu regulations))

I had a feeling right from the beginning this will be stalling.

So now Im here on day 6 for bank transfer. Plus the stalling on mastercard. No money and live chat cant connect me with payout department. Not even give me a mail to them. They dont communicate with players. And no timetrame.

Bob, refund my eur6200 mastercard deposits. You can do that.

Then wire the rest.

You are not helpful at all.
staus Gelöst
€8000
Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Gelöst
Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Gelöst
€1850

Beschwerde-Statistik

Gelöst 22
Durchschn. Betrag $ 56,897
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 1 Tag

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Spielerbewertung
8.4/10 ● 246 Bewertungen

Top-Bewertungen unserer Spieler

Vareja badge
10/10

What a great casino to have fun and make some cash!! Bro my very first play here I made like $300 in 10min. I lost my mind and I got attracted to this casino.

Pretty good features and the bonuses are promising.
The only thing I would like to see is a faster withdrawal of funds. The last time I waited 3 hours.

hilfreich ()

Dear Vareja, Thank you for sharing your excitement with us! We love hearing about your quick $300 win—what an incredible start! It’s great to know that you’re enjoying the features and bonuses. We appreciate your feedback on the withdrawal speed, and we’ll keep working on making the process faster for you. Best regards, Bob Casino Team

user avatar
Nollag badge
10/10

When i first played here in 2019 and now the website has improved a lot! The UI is amazing now and the lags back then and now have a huge difference. The bonuses are more and you can actually make money with the bonuses.

Back then the bonuses were only for fun.
But what I like most is that the withdrawal process has become much faster than it used to be. I had the funds within an hour.

hilfreich ()

Dear Tric14m, Thanks for your review! We're delighted to hear how much you love our mobile app and the massive game selection. It’s great to know that even the withdrawals have been quick for you. We’re happy you didn’t encounter any weaknesses, but if you ever do or have any questions, feel free to contact our support team. Best regards, Bob Casino Team

user avatar
Tric14m badge
10/10

The mobile app is my favorite so far and i really don't know any other online casino with such cool features. The game selection is massive and i really like the UI. My favorite games to play is the slot games and i love the bonus features.

I didn't see any weaknesses here at all. Even the withdrawal of funds is quite fast. This is not always the case, but in most cases, I did not wait longer than 2 hours.

hilfreich ()

Dear Tric14m, Thanks for your review! We're delighted to hear how much you love our mobile app and the massive game selection. It’s great to know that even the withdrawals have been quick for you. We’re happy you didn’t encounter any weaknesses, but if you ever do or have any questions, feel free to contact our support team. Best regards, Bob Casino Team

user avatar
Debenev1 badge
10/10

My friend recommended me this website and i really like it. The UI is pretty cool and i get a retro vibe from here. There are really cool games that I got addicted to playing.

Few problems i had here and the major one is the withdrawal. The first time it took about a week and customer support really helped me, second time it took 3 days which is better for sure but i hope i can do a withdrawal the same day.

hilfreich ()
Ckarlen badge
9/10

I love free spins here and the slot games are crazy good! Customer support is always available and i've only had some minor issues here. The Fruit Warp Slot is my favourite so far and i hope they never change or update this game.

I wish the withdrawal process was quicker since it tends to take quite a bit of time. It would also be great if they could offer more bonuses, as that could make things a lot more exciting and engaging for players.

hilfreich ()
Stentin badge
9/10

I've been here since 2018 and the way this casino grows is amazing. The game selections back then and now are out of this world and i consider myself as a loyal user.

I would like to see some more developments in the mobile app as i think it's better to play on the site then the app. I feel like that's happening soon as more users are playing through their mobile nowadays.

hilfreich ()
Ched3r badge
8/10

I've been playing here for a few months now and i really like the variety of games available. The Fruit Warp Slot is my favorite game to play and i made some good wins here.

The only downside is that withdrawal took several hours. I thought i'd never get them but i contacted the customer support and all went well after 9 hours.

hilfreich ()
Vishrocks badge
1/10

There is nothing to like as this is a scam casino. They take the deposit and never show up on account. They don't have the deadline to solve your questions so they can take lifetime to reply with same answers that they are checking.

Never deposit any money to this casino.
It is a fake casino. I deposited my money to this and money got deducted but never showed up on my account. They kept saying from 1 month that they are still investigating the issue but they never returned the money or showed up on my account. It's a big scam . Please don't fall for it.

hilfreich ()

Hello Vishrocks, We’re sorry to hear about your experience. We notice that this isn’t the first complaint you’ve had. Have you reached out to our support team directly regarding this issue? We would like to review your situation and see if we can assist. Please contact our support team so we can look into this further and work towards a resolution. Best regards, The Bob Casino Team

user avatar
Cynal badge
9/10

Awesome casino, it's one of the best in my opinion. Never had any big issues with it. The staff is efficient especially Ilona who's always helpful and really takes care of her players. Good customer service, very fast withdrawals, great winnings!! You must try it!! Keep up the good work!!

The only thing missing is a customer service by phone. You can only speak to an agent by the chat. It would be nice to talk to someone since sometimes it takes time to explain your request by writing

hilfreich ()

Hello Cynal, Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your experience with us, and we appreciate your kind words about Ilona and our team. We’re always striving to improve and your suggestion about adding phone support is valuable. We’ll take it into consideration as we continue to enhance our services. If you need any further assistance or have more feedback, feel free to reach out to us. Best regards, The Playamo Team

user avatar
debbiwilde85 badge
10/10

Everything works fine, never had any problems with them. The site is visually beautiful and easy to use - it will be easy for a beginner to understand. There is a good selection of popular games to choose from.

I would like the Withdrawal of winnings to be faster, as it takes a lot of time. Also, I would like to see more bonuses, then it would be more interesting here.

hilfreich ()

Hello debbiwilde85, Thank you for your fantastic review! We’re glad to hear you find our site visually appealing and user-friendly, and that you appreciate our game selection. We understand your concerns about withdrawal times and bonuses. Please be assured that we are constantly working to improve our services, and your feedback is invaluable. We’ll take your suggestions into account as we strive to enhance your experience. If you have any other comments or need assistance, don’t hesitate to reach out. Best regards, The Playamo Team

user avatar

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