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Was ist neu Aktuelle Aktionen Nachricht
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Betsofa ist geschlossen, versuchen Sie es stattdessen mit:

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Betsofa

Spielerbewertung 30 Bewertungen
Beschwerdebeantwortung 22 Beschwerden
1 Tag durchschn. 22 Beschwerden
Was uns gefällt
  • schnelle Auszahlungen innerhalb von 24 Stunden
  • zahlreiche renommierte Softwarehersteller
  • Krypto- und FIAT-Währungen akzeptiert
  • Kundensupport im Live-Chat 24/7 erreichbar
  • Mobilfreundliches Design
Was uns nicht gefällt
  • einige Länderrestriktionen
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Betsofa Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.betsofa.com/de-at/
Gründungsjahr
2020
Unternehmen
Partnerprogramm
Sprachen
Deutsch, Englisch, Finnisch, Portugiesisch, Polnisch, Russisch, Spanisch, Französisch
Typ
Instant Play, Live Casino, Mobile, Krypto Casino

Das Betsofa Casino ist eine Online Spielothek, die Ihren Spielern nicht nur ein umfangreiches Spieleportfolio der renommiertesten Softwareanbieter wie NetEnt, Microgaming, Pragmatic Play oder Playson bietet, sondern auch in Sachen Sicherheit und Performance so einiges zu bieten hat. 

Die Webseite des Betsofa Casinos ist in mehreren Sprachen aufrufbar und verfügt über ein mobilfreundliches Design, das das Spielen auf mobilen Endgeräten zum Erlebnis werden lässt. Neben einer ausgewogenen Auswahl an Top-Spielautomaten beeindruckt das Betsofa mit einem attraktiven Live-Casino und Sport-Bereich. 

Das Casino ist lizensiert und reguliert von den staatlichen Behörden in Curacao und nutzt die modernsten SSL-Verschlüsselungsmethoden, um sensible persönliche Daten der Spieler vor Missbrauch zu schützen. 

Nicht zugelassene Länder

Leider gibt es einige gesetzliche Beschränkungen, die es Spielern aus bestimmten Ländern nicht erlauben, im Betsofa ein Konto zu eröffnen bzw. zu spielen. Zu diesen Ländern gehören unter anderen Dänemark, die Schweiz, die Vereinigten Staaten von Amerika, Estland, Rumänien oder der Iran. 

Sie finden eine ausführliche Liste aller beschränkten Länder unter der Rubrik „Weitere Casino-Details“ sowie in den “allgemeinen Geschäftsbedingungen” auf der Webseite des Casinos. 

Online Spielautomaten

Das Betsoft Casino bietet seinen Spielern eine Auswahl von mehr als 500 Spielen der renommiertesten Spieleanbieter der Branche. Sie werden also keine Mühe haben ein Spiel, das Ihren Wünschen entspricht, ausfindig zu machen. 

Die Navigation auf der Casino-Webseite gestaltet sich übersichtlich und benutzerfreundlich. Mit angebotenen Filteroptionen in der Lobby ist es Ihnen möglich nach den Kategorien, neue Spiele, Top-Spiele, beliebte und Jackpot Spiele zu sortieren und somit schnell und bequem eine Auswahl zu treffen. 

Unter den beliebtesten Spielen finden Sie unter anderem Top-Slots wie Starburst, Immortal Romance oder Gonzo’s Quest Megaways. Zusätzlich besteht die Möglichkeit Ihre Top-Favoriten unter der Rubrik “meine Spiele” zu sammeln und quasi mit einem Klick aufzurufen.

Live Casino 

Im Spieleangebot der Online Spielothek gibt es auch einige Live-Spiele, die von echten Croupiers geleitet werden. Das Betsofa Live-Casino ist rund um die Uhr geöffnet und bietet eine abwechslungsreiche Unterhaltung mit Spielen, wie Live Roulette, Live Baccarat und Live Casio Hold’em

Im Live Casino Bereich dominiert Evolution Gaming, ein Softwareanbieter, der für seine Live-Action besonders bekannt ist. 

Mobile Spiele

Das Spielen über den mobilen Browser ist im Betsofa Casino problemlos möglich. Sie müssen keine App herunterladen, denn die Webseite sowie die angebotenen Spiele sind mit den neuen iOS- und Android-Geräten kompatibel, sodass Sie Ihre Lieblingsspiele auch von unterwegs aus genießen können. 

Kundenservice

Für das Beantworten von Fragen und Hilfestellung bei Problemen ist das Kundendienst-Team des Betsofa Casinos zuständig. Die Mitarbeiter sind rund um die Uhr für Sie per Live-Chat oder mittels des Online-Kontaktformulars erreichbar.

Sicherheit und Fairness

In Sachen Sicherheit und Fairness beeindruckt das Casino mit den modernsten Verschlüsselungsmethoden, die Spielern einen sicheren Umgang mit ihren persönlichen und finanziellen Daten garantiert. 

Die angebotenen Spiele bieten ebenfalls ein hohes Maß an Fairness, da sie mit einem Zufallsgenerator gekoppelt sind und somit für zufällige Ergebnisse sorgen.

Online Spielothek Test

Betsofa überzeugt uns bei unseren Casino Test und Bewertungen nicht nur durch sein umfangreiches Spieleportfolio, der mobilen Performance sowie Kundendienst, sondern kann auch in anderen Kategorien punkten.

Neuen Spielern steht ein lukratives dreiteiliges Willkommenspaket zur Verfügung, das neben zusätzlichen Bonusgeld auch eine Anzahl an Freispielen enthält. Bereits registrierte Kunden können sich über zahlreiche wöchentliche Promotionen, wie Cashback, Reload Bonus oder Freispiele freuen.


 

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Betsofa hinterlassen haben.

Alle Beschwerden anzeigen
Betsofa Casino - Delayed payment over 12 months

I played on the selected online casino on December 22, 2023, using a non-sticky reload bonus. I deposited €200 and received a €150 bonus. I later cancelled the bonus, and after playing, I had a withdrawable balance of €723.

Before I started playing, I carefully reviewed the casino’s terms and conditions to ensure compliance. During my gaming activity, the casino did not raise any allegations of terms or rules violations.

I played permitted games with an allowed bet size (€5).

The casino did not express any concerns regarding my gameplay, but on January 5, 2024, I was subjected to a random verification check.

I provided all the additional documents they requested, which included:

Photos of both sides of my driver's license

A selfie holding my passport and a handwritten numerical code

A video fulfilling the following requirements:

State my full name, the date of recording, and confirm that the video is dedicated to the additional verification process on the company's website.

Show the surroundings to prove that no third parties are present.

Wave my hand in front of my face for several seconds to confirm no face-editing software is being used.

Show myself holding my document and a paper with today's date and the company's product name.

Bring the document close to the camera, rotating it to show blinking holograms and watermarks, verifying its authenticity.

A photo of a notarized certification of my passport along with the passport itself.

After submitting all the requested documents, I received the following message from the casino on April 3, 2024:

"Your account has been blocked for internal audits.

The internal audit of your account will take up to 12 months. You will be provided with a result via your email registered on our website."

After 12 months, I did not receive any further communication. I contacted the casino on April 6, 2025, to inquire about the status, but I have not received any response.

Due to the lack of communication and resolution, I am now seeking your assistance in handling this matter.

staus Gelöst
€723
Betsofa Casino - Account verification taken weeks

Dear AskGamblers,

Please help me solve this account verification problem with betsofa.com

Prior to winning bigger, my account had been already verified (drivers license, proof of payment, and utility bill). I have managed to make small withdraws now and then but overall, I went more deposit balanced. Problems started when I managed to have a few decent hits and one bigger one (picture attached) and tried to withdraw. I play only live casino and slots.

On the 20th of Nov., I got a request via email to provide an additional photo of my passport or identity card and a photo of me holding a previously provided driver's license with a piece of paper incl. specified digits. I provided these and started waiting. After this without any additional request by the casino, I saw (luckily in the documents section) that this ”selfie” request had been changed to take a photo with a passport instead and the earlier provided file had been rejected. I provided this document.

22nd of Nov. I received additional request to provide a” self-identification video” This video had a lot of requests about contents (photo of email attached). However, this email did not contain any information on where I should send/upload this video. I had to go to chat support to find out if I should use my own Google Drive or other cloud service and make this video available to everyone who has the link to the file. I asked via live chat that if they require players to send this sort of video file why don’t they have the infrastructure for this on their behalf - The reply was its impossible to do so. I also provided this video and raised my concerns that I do not want to keep the open-end link active for a long time. I tried to information about handling time via live chat and several attempts later I managed to get information this could take ten days. After many additional attempts luckily I got a chat agent to promise me five days instead of ten. She also told me their t&c says five days and after this I was a” little confused” about this information (No time frame - > ten -> five, based on t&c). They took this time in full.

27th of Nov. I received once again another request for documents including a notarized copy of a passport, proof of ownership of a phone number, salary slips for the past 3 months, and finally a full tax report for 2023. I provided these 4th of Dec.

After providing these I tried to request handling time, The first few attempts were once again worth nothing, the answer was basically that they could not give any. Luckily I managed to get a reply after several attempts that it would take up to two weeks.

I tried to get updates on this many many times. Every time I have been told they cannot tell (nobody seemed to know that they had given me this earlier mentioned time frame). When I pushed it to their knowledge that I'd been given up to two weeks of handling time since uploading files then I finally got the answer they would complete the task within the time they had given. The latest news via live chat 17th of Dec. however they cannot tell if are they going to. Also, i got a bizarre message that there is bet-checking or some sort going on. Nobody has told me any of this before I've been in touch with them many many times and this information should have been on the table already. It seems to me they use every trick they can to prolong the verification. If there really is bet-checking going on for the note I've played these winning slot rounds 21th of nov. and ”bet-checking” starts less than 24 hours before the document review due time and almost a month from winning/playing any game rounds is really strange.

Dear askgamblers. Without your help and based on the complaint history of this operator it's clear to me I'm not getting anywhere with this verification process. They have already asked for way more extensive documentation I could have ever imagined. Every time I've provided more documents handling time has expanded. I simply want to see my account verified and my deserved winnings paid. Total of 2500€

Also, they have constantly appealed to extensive workload. This same thing has been going on in earlier complaints some of these dating years back in time. If they had this kind of delay ongoing for a very long period of time casinos with even decent business practices would have done something about it. When I raised my worries that this verification process has been constantly the issue in player complaints the chat agent told me: ” All negative reviews of this type are most often associated with fraudulent activity” and ” All honest players receive their deserved winnings”. As I can see there are many cases like mine where the verification process was delayed for weeks/months and this was a bizarre accusation towards players. A large portion of players have gotten their deserved winnings only after askgamblers complaint service. I will gladly provide more documentation if needed to AskGamblers team.

List of documents already provided to get the full picture here:

-Drivers license

-Proof of payment

-Utility bill

-Picture of passport

-Picture of me holding DL with a piece of paper incl. specified digits

-Picture of me holding passport with a piece of paper incl. specified digits

-Video identification with passport and paper note incl. specified text.

-Copy of notarized passport

-tax report of 2023

-salary slips for 3 months

-proof of ownership of a phone number

staus Gelöst
€2500

Beschwerde-Statistik

Gelöst 20
Durchschn. Betrag $ 5,972
Durchschn. Dauer 8 Tage
Durchschn. Antwortzeit 1 Tag

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Spielerbewertung
8.2/10 30 Bewertungen

Top-Bewertungen unserer Spieler

All good games are there. Nice Bonus offers. good Support. First deposit went down on 0 fast but the Second deposit was better, nice bpm and a 5000x Max win on phoenix forge. It was a great experience.
I give it all in all 9/10. Hope the withdrawal and verification goes fast now. I used the 2. deposit with an bonus offer from my email.
The wager was very fast done after the big Hit and nothing was gone from the 5000x win so I could withdraw all.

Verification is still with email you can not directly upload your documents on the website.
But they told me that they are working on it. Some games Studios Do not have auto spin for me like hacksaw. This is why I played more pragmatic today.
Live Casino I played after the withdrawal. It was nice but also no auto spin.
But the rest here is very good.

It is a pleasure to hear from you! Thank you for sharing your valuable opinion with us. We are always happy to listen to the opinions and suggestions of our players, as it allows us to make our services better! Please note that we are working on an option to upload documents directly through the website and hopefully, in the near future this option will be available. Also, please note that the availability of the auto-spin feature depends on the provider. You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur. Best regards, BetSofa team

user avatar

This is good casino and I like it. I have tried many of casinos.
There is large number of games. The chat its very helpful in any question.
Correct conditions of bonuses and most importantly fast payout about 2-3 h.
I didn't find any bad things in this casino.

Top level casino 1000/100! Like it very much. I think that it has a huge potential to become one of the best online casinos, why not?Top level casino 1000/100! Like it very much. I think that it has a huge potential to become one of the best online casinos, why not?

This casino bribed me with its cool bonuses and great customer service. The chat agents are always quick to solve all my questions. The verification was pretty quick and I have already made several withdrawals without any problems. I also really like the website design, everything is easy to find and has no technical errors. And the guys also have a cool cashback program :D I'm very satisfied that I stumbled upon this site. Definitely like it!

Top level casino 1000/100! Like it very much. I think that it has a huge potential to become one of the best online casinos, why not?! Don't really see any bad things, the withdrawals are quick as they must be and there is super high rtp if you know what I mean!
Wow, I'm surprised. Plus support beautiful ladies are nice to me as a new player, providing with generous bonuses, great!

I'd just like to say that I love Betsofa casino club, apparently a fair company, deposited 30$ and played around for a while. As soon as I reached 180 dollars, I bet 80 dollars on roulettes, and it came in 4 times in a row. Can you hear my woop-dy-woop? Anyway, after some time the balance was at a little over 2000, so I drew the 1700 and wasted the 300. They told me at first withdrawal would take over 2 hours, and asked for it to be hurried.. hey bingo ... 6 hours later it's in my bank.

Recently, I used Betsofa's welcome offer on the first deposit and received quite a decent batch of bonuses, which included a 133% bonus, plus free spins. Additionally, I activated a cashback offer. Great combo! I came searching for copper and found gold lol. Surprisingly made a couple of big wins, nice casino, that's all I can say for now!

The games are nice and varied. The chat seems to be really good and polite compared to other sites. They also have sports which is a plus! Verification went smoothly too.

Withdrawal limits is supposed to be 2500 euro per day, but when you are withdrawing, only 1000 is possible. Withdrawal times are 24-72 hours for crypto. This is the case for over five withdrawals in a row for me now.. Very disappointing. The max bet of sports bets are low, usually between 30-1000 euros.
It started really well with this casino, but as usual, once you win, things don't turn out as they should...

Thank you for your feedback! We always listen to your feedback about deposits and payouts, and we work hard to ensure that all transactions are processed as quickly as possible! Also, it is not always up to us, but we try to do our best to make our players feel as comfortable as possible! We are happy to let you know that there are plenty of funding options on our website, so everyone can find one that is convenient for them. We are also constantly adding new transaction methods! Please note that depending on the region and payment method, the maximum withdrawal amount may vary. Maximum withdrawal limits are limited to EUR 1000 per day and EUR 10000 per month, however, if you wish to increase your withdrawal limits, you can contact our customer support team via live chat or via email on our website. The above limits do not apply to members of our VIP program. You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur. Best regards, BetSofa team

user avatar

The repeated and long verification process lasted for a week without any verification results. For the first time, I provided my ID card and address proof as verification, and I also received an email stating that I had completely passed the verification. As a result, my account was frozen immediately after the deposit, and I asked for a second verification. I sent my passport and photo of my hand-held ID card for the second time. It was not until four days later that I was informed to send video verification again. I sent email again as required. A week passed without any reply, and my $1300 was still frozen in the account

Thank you for your feedback! If suspicious activity is detected, Your gaming account may be temporarily suspended and an internal review will take place. This is necessary to prevent money laundering and terrorist financing and to check whether You are subject to a sanctions regime. Documents are usually checked within 2-3 hours on weekdays Monday to Sunday between 11:00 and 20:00 Greenwich time. However, depending on the workload of the verification department, the verification of documents may take a little longer. The result of the video conference can be provided to the customer within 5 working days after the video conference. We would like to mention, that, according to Clause 33.5 of the T&C: We shall hold no liability for any claims made as a result of email errors resulting in us not being able to receive Your request. If we do not reply back to You within a reasonable time, kindly check Your email and ensure that Your email was sent successfully. You acknowledge it is Your responsibility to ensure we have received Your request, should You not receive a reply or confirmation of receipt of email from us. Please note that withdrawals are only possible if Your account has been successfully verified and will normally be accepted within the first 24 hours of verification. You're welcome to approach us in the Live Chat or via e-mail if any additional questions will occur. Best regards, BetSofa team

user avatar

I like the casino because there is a wide choice of payments. Everyone will find games for everyone and the graphics are easy and pleasing to the eye. As for me, the same pluses, which only help to spend time at this casino.

Support is quickly and easily accessible. They easily solve the problem he talks about with the client and there was no situation in which they did not solve something or did not help. A variety of slots and games at the table everyone will find something for themselves.

Few bonuses available for users who do not want to deposit or want to test several slots. Not very intuitive game search engine And sometimes there is a game error..

Thank you for your feedback! We appreciate your opinion. Please note that we offer exclusive promotions for our players from time to time, so we recommend you keep an eye out for the emails! In addition, we have new deposit offers and promotions coming out all the time, so feel free to visit our website and check what's new! We also ensure that any errors on the site are corrected as soon as possible by our specialist team. One of our main tasks is to provide maximum comfort for our players, so feel free to contact us in case of any errors! We are available 24/7! Best regards, BetSofa team

user avatar

Betsofa Nachrichten

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Casino Action vom Feinsten von Ihrem Sofa aus im Betsofa Casino
Aktionen Casino Action vom Feinsten von Ihrem Sofa aus im Betsofa Casino

Das Betsofa Casino bietet Ihnen, neben einer umfangreichen Spielauswahl, profitable Bonusangebote, eine spannungsgeladene Live-Casino-Atmosphäre sowie einen Sportwettenbereich. Erfahrenen Sie mehr über die seit 2020 bestehende Online Spielothek!Betsofa Casino - jede Menge Spiele, Boni und AktionenDas Betsofa Casino ist seit 2020 auf dem Glückspielmarkt vertreten und begeistert seine Spieler zurzeit mit einem Spieleportfolio von mehr als 500 Spielen sowie einem umfangreichen Live Casino Bereich, der sich sehen lassen kann. Wie der Name es schon vermuten lässt, hält sich das Design der Casino-Webseite an das heimische Sofa, von dem aus Sie Ihre Lieblingsspiele genießen können. Doch nicht nur das heimische Wohnzimmer bietet Ihnen die Möglichkeit, die neuesten Slots oder Tischspiele zu spielen, auch die mobile Version der Webseite bietet puren Spielspaß auf Smartphone, Tablet oder iPad. Genießen Sie ein lukratives Willkommensbonus-Paket sowie zusätzliche wöchentliche PromotionenNeuen Spielern stellt das Betsofa ein dreiteiliges Willkommensbonus-Paket zur Verfügung, das Ihnen für Ihre ersten 3 Einzahlungen zusätzliches Bonusgeld und Freispiele bietet. Doch damit gibt sich der Anbieter noch lange nicht zufrieden, denn auch wöchentliche Reload- sowie Freispielboni, die sie an vorgegebenen Wochentagen beanspruchen können, stehen für bestehende Kunden auf dem Programm. Wir möchten Ihnen einen kleinen Vorgeschmack auf das umfangreiche Bonusangebot der Online Spielothek bieten: Willkommensbonus- Paket: Einzahlung: 111% Bonus bis zu 1.111 € + 111 FS mit Code SOFABOOSTEinzahlung: 77% Bonus bis zu 777 € mit Code 2DEPEinzahlung: 133% Bonus bis 333 € + 33 FS 3DEPDas dreiteilige Bonuspaket steht Ihnen mit einer Mindesteinzahlung von 20 € zur Verfügung für die erste und dritte Einzahlung zur Verfügung, während Sie für den 2. Match-Bonus eine Einzahlung von mindestens 30 € leisten müssen. Die Freispiele werden Ihnen an den darauffolgenden 5 Tagen in je 20 Stück-Paketen auf ihrem Spielerkonto zugewiesen und können an den Top-Slots Big Bass Bonanza sowie Sweet Bonanza von Pragmatic Play zum Einsatz gebracht werden. Bei der Beanspruchung des Willkommensangebots sollte Sie beachten, dass das Bonusgeld innerhalb von 30 Tagen 45-mal umgesetzt werden muss, bevor Sie eine Auszahlung Ihrer Gewinne veranlassen können. Gewinne aus Freispielen unterliegen einer 35-fachen Umsetzung.Machen Sie es gemütlich und steigen Sie in die Casino-Welt mit Betsofa einNeben zahlreichen Promotionen stehen bereits bestehenden Spielern wöchentliche Aktionen, wie Match-Boni und Freispiele zur Verfügung, die an ihren Lieblingsslots oder im Live-Casino einsetzen können. In Sachen Zahlungsmethoden überrascht das Betsofa Casino nicht nur mit schnellen Auszahlungen, sondern auch mit einem ausgeglichenen Angebot an FIAT- und Kryptowährungen, die Sie für Ein- und Auszahlungen nutzen können. 

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