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Bets.io Casino

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Spielerbewertung 134 Bewertungen
Beschwerdebeantwortung 12 Beschwerden
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Was uns sofort auffiel, war die breite Palette an Kryptowährungsoptionen und die umfangreiche Spielauswahl. Außerdem ist der Kundendienst jederzeit im rechten Eck untern verfügbar, und das rund um die Uhr.

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  • Keine Zahlungsgebühren
  • Schnelle Auszahlungen
Was uns nicht gefällt
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Bets.io Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.bets.io/
Gründungsjahr
2021
Lizenzen
Anjouan
Unternehmen
Partnerprogramm
Sprachen
Arabisch, Deutsch, Englisch, Französisch, Japanisch, Spanisch, Türkisch, Portugiesisch, Russisch, Chinesisch
Typ
Instant Play, Krypto Casino, Live Casino, Mobile, Sport

Allgemeine Informationen über das Bets.io Casino

Wenn Sie Online Casinos mögen, die Krypto akzeptieren, werden Sie erfreut sein zu erfahren, dass Bets.io ein ausschließliches Krypto-Casino ist, da keine Fiat-Optionen verfügbar sind. Aber dazu sprechen wir weiter unten mehr.

Das Casino wird von Bets Entertainments N.V. betrieben und ist vollständig lizenziert und reguliert durch die Regierung von Curacao.

Neben der Experten Casino-Bewertung und Einschätzungen bei AskGamblers hat das Casino mehrere Branchenakkreditierungen und Zertifizierungen erhalten. Weitere Informationen dazu finden Sie am Fuß des Casinos.

StallCation

Bets.io Casino Boni

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100% bis zu 1 BTC, 1. Einzahlung
Umsatzanforderung 40xb
Bonus Code BETSFTD
Mindesteinzahlung N/A
Reload Bonus
50 % bis zu 0.5 BTC + 75 Freispiele, Mittwochs Reload
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bis zu 20% Cashback
Umsatzanforderung 3x
Maximaler Auszahlungsbetrag N/A
Mindesteinzahlung N/A

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Bets.io Casino hinterlassen haben.

Alle Beschwerden anzeigen
Bets.io Casino - Withdrawal delay and poor communication from Bets.io

Dear AskGamblers Support Team,

My name is <removed>, and I am reaching out to you to file a formal complaint against the online casino Bets.io regarding an unresolved withdrawal issue and a lack of proper support from their team, despite my status as a VIP user.

On July 3rd, 2025, I submitted a withdrawal request of 1,000 USDT, after previously having a successful withdrawal of 10,000 USDT earlier this year. However, my recent withdrawal has been delayed for several days without any clear explanation. The casino staff repeatedly tells me that the request is “under additional review” due to internal procedures and high volume, but no concrete information or resolution timeframe is provided.

Despite reaching out through their live chat multiple times and speaking with different agents and my assigned VIP manager, Joe ([email protected]), I have only received vague responses and apologies. I’ve been told to “wait patiently,” and that they are “trying to speed it up,” but the issue has not progressed.

As a loyal and verified player, I find this unacceptable. I have followed all rules, and there has been no accusation of any terms violation or fraudulent behavior on my end. I feel that my rights as a customer are being ignored, and I am now concerned about the security of my funds.

I am kindly requesting AskGamblers' intervention in this matter. Please help me obtain a clear and fair resolution. All I want is for my rightful winnings to be processed and paid without further unnecessary delays.

I can provide chat transcripts and additional evidence upon request.

Thank you for your attention and support.

staus Gelöst
$10000
Bets.io Casino - Delayed Withdrawals and Lack of Transparency on Bets io Request for Resolution and Reassurance needed

Dear AskGamblers Team and Bets.io Support,


I am writing this complaint as a recent user of Bets.io, a platform I chose based on positive ratings as well as positive reviews on AskGamblers.


After joining, I deposited a total of over 8,500 USDT and have had a generally smooth gaming experience. However, I am currently facing serious concerns regarding the withdrawal process that I hope can be addressed promptly and professionally.


Account Summary

Total Deposits: Over 8,500 USDT


Current Balance: 40,012 USDT

+

2 Pending Withdrawals: 1,300 USDT + 700 USDT (both pending for over 4 days now) (so total of 42,012 USDT)


Issues Experienced

1. Delayed Withdrawals

While deposits are credited instantly, my recent withdrawal requests have been pending for multiple (over 4) days. Despite repeated follow-ups, I have received only general responses such as “the finance team is busy” or “delays are due to online events.” No specific or consistent explanation has been provided.


2. Lack of Transparency

Both the customer support team and my VIP manager have been unable to give a clear timeline or reason for the delays. Explanations remain vague, leaving me uncertain about when or whether my funds will be processed.


3. Changing and Unclear Withdrawal Limits

I was informed of a 2,000 USDT daily, 5,000 USDT weekly, and 20,000 USDT monthly withdrawal limit ( which are limits that differ from those listed on Askgamblers)

Moreover, I was told these limits could be raised based on my activity level. In response, I increased my activity significantly. However, I have not received any update or confirmation since then.


Note on VIP Manager

I would like to clarify that my VIP manager has been professional, polite, and responsive throughout. However, despite his efforts, he has not been able to provide any actionable resolution or facilitate the processing of my withdrawal. I understand this may be due to internal processes beyond his control.


Request for Resolution

I respectfully request the following:


Clear Timeline: A specific and realistic timeline for when my current and future withdrawals will be processed.


Withdrawal Plan: A detailed plan outlining how I can successfully withdraw my balance, including any conditions or limits.


Transparency: Full disclosure of any security reviews, verification steps, or internal policies affecting withdrawals.


Equal Treatment: I expect withdrawals to be processed with the same speed and reliability as deposits, without added pressure to continue gambling.


Reassurance for Future Deposits: As someone who deposited a significant amount, I need confidence that future winnings—large or small—will be processed fairly and within a reasonable timeframe. I would also need to know that when I deposit large amounts, that I would be able to withdraw any amount I want from my balance.


I remain hopeful that this issue can be resolved amicably and promptly. I genuinely enjoy the platform and would prefer to continue playing on Bets.io, provided I can trust that winnings will be paid out transparently and reliably.


Thank you for your attention and support.


I am happy to present any other documents if needed

staus Abgelehnt
$17100
Bets.io Casino - Delay in Withdrawals Money Promised Instant Payouts
I don’t know what fast withdrawals people are talking about in the reviews below, but in my case, this crypto casino took exactly 12 hours to process my first withdrawal of $3800. They said it was because it was my first withdrawal, so I stayed calm, trusted them, and let it slide. However, after my second deposit of $1000 and winning $10,000, they haven’t been able to process the withdrawal for over 24 hours now. So, there’s absolutely no talk of fast withdrawals here.

I don’t see the point of playing in a casino like this when I can play on platforms like Stake or BC Game, which have instant withdrawals. After my first deposit of $500, they gave me some so-called "VIP role" with a VIP manager, but honestly, the manager is completely useless—just an empty title with no real help.


And so, my main complaint is that the withdrawal of my last winnings of $10,000 has already taken more than 24 hours, which is unacceptable for a crypto casino. Moreover, I do NOT use ANY bonuses—absolutely none. Yet, the withdrawal still hasn’t been processed.

Their statement, which they’ve now sent me for the second time, clearly proves to be a lie. The statement reads: "Why wait when you’ve won? Enjoy the freedom of instant withdrawals."

I also have a complaint about the so-called VIP status, where they promised assistance with withdrawals. There is absolutely no help—my manager simply says, "I’m waiting for updates from them along with you." How ridiculous does that sound? :)
staus Abgelehnt
$10000
Bets.io Casino - I have the impression that they may be hoping I cancel my withdrawal
Dear AskGamblers,

I hope this message finds you well.

Over the past few days, I have experienced significant winnings at the casino Bets.io. According to their terms and conditions, they explicitly state that withdrawal requests are processed within 30 minutes. However, I have made multiple withdrawal requests, each taking at least 3 hours to complete, but I did eventually receive the funds.

However, as of yesterday, I won an amount of 0.2 BTC and 7.8 ETH. The BTC withdrawal has now been pending for almost 20 hours, while I decided to cancel the initial ETH withdrawal and re-request the funds in smaller amounts of 1.5 ETH each.

Every time I inquire about the status of the withdrawals, I am told that my request is "in the queue," but I cannot shake the feeling that the process is not being handled fairly. I have the impression that they may be hoping I cancel my withdrawal, which is causing me concern.

For the record, I have not used or accepted any bonuses during my time playing at Bets.io. I have always refused them, as I play exclusively on Evolution's roulette games, including Lightning Roulette and other roulette tables from the same provider.

I would greatly appreciate any assistance or guidance you can offer in this matter, as I am beginning to lose confidence in the platform’s commitment to its stated withdrawal processing times.

Thank you in advance for your attention to this issue. I look forward to your prompt response.

Best regards,
staus Gelöst
€13800

Beschwerde-Statistik

Gelöst 10
Durchschn. Betrag $ 7,846
Durchschn. Dauer 5 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
9.7/10 134 Bewertungen

Top-Bewertungen unserer Spieler

Great casino! If you evaluate from any point of view - deposit transactions, number of games, quality of providers! Convenient application and modern design. It's very nice to spend time here) of course, there are black stripes, but to a large extent I still leave this place with positive emotions)

Dear hanawadis! Thank you so much for such a positive and detailed review! It is very nice to know that you appreciated the convenience of deposits, the large number of games and the work of providers, as well as the modern design and convenience of the application. We really try to make the gameplay comfortable and enjoyable for every player. We understand that sometimes there are "black bars" — this is part of the gaming experience. The main thing for us is that in general you leave with positive emotions, and we are glad that you enjoy spending time with us. Thank you for choosing us! With respect, Support Team Bets.io

user avatar

Great atmosphere for the game, a lot of bonuses and a great cashback! I like to play here, I registered a year ago and have never regretted my decision. Everything is as honest and transparent as possible. The app works just great, I recommend it)

Dear burningsun! Thank you so much for such a warm review! I am very pleased to hear that you have been with us for a whole year and are still satisfied with your choice. We are glad that the atmosphere of the game, the bonus program and the cashback make the process comfortable and interesting for you. Thank you especially for your words about honesty and transparency — this is one of the key values of our platform, and it is very important to us that you mention this. It's also nice to know that the app is stable and convenient for you. Thank you for recommending us! We wish you good luck and bright emotions in the game! With respect, Support Team Bets.io

user avatar

I've been playing here for over 2 years now, I like almost everything - fast deposits and withdrawals, great app, great variety of entertainment in the form of poker with great design, a large number of visually beautiful slots, selections with increased RTP, and excellently presented blackjack! Just a high-level casino, never had any problems

Dear alexbeera! Thank you very much for such a detailed and pleasant review! It is especially valuable to hear the opinion of a person who has been playing with us for more than two years — this is real trust, and we really appreciate it. We are glad that you like the speed of deposits and withdrawals, the variety of entertainment, the design and convenience of the application. The team really tries to make slots, poker and blackjack look stylish, work steadily and enjoy the game. It's great that you haven't had any problems — this is the best indicator that we are moving in the right direction. Thank you for staying with us — and we wish you good luck and pleasant emotions in every game! With respect, Support Team Bets.io

user avatar

I think that bets.io is one of the best casinos that currently exist! Excellent approach to customers, fast deposit and withdrawal of funds, loyal conditions for achieving VIP status! The variety of games is not impressive, but rest assured - there are only trusted providers here. I do not understand how many casinos note more than 100k games in their advantages, while having 80 percent of outright scam providers)) there is no such thing here!

I have been playing here personally for a long time by my standards - a little more than a year. I usually do not stay so long, but I was attracted first of all by the fast and convenient application and the responsible approach to payments. But I will also note the certainly fast replenishment and withdrawal of funds! As for entertainment, there is everything that is in standard casinos. The poker section is especially good! Providers are represented to a greater extent (I mean the top developers).

Excellent crypto casino, I've been playing here for over a year and I'm a VIP client! There was no option to replenish with fiat money, and I also registered on their second brand (I'll write about it too). I can only write positive things about this casino. I've never had any problems! Everyone works quickly, technical support and financial services! They constantly add new providers and games.

What can I say about my experience at Bets.io - it's a really cool crypto casino, with many advantages, but for me the bonus system, which depends on the levels, is not entirely clear! In general, the guys from customer service will always help explain, but it would be more convenient if it were absolutely transparent. But the bonuses themselves are definitely good, and there is also a high cashback! I like it. There is enough entertainment and games. I recommend them!

I recommend Bets.io in particular for the incomparable personal service, from the possibility of increasing withdrawal limits to physical gifts from managers. I thank my personal manager for his excellent work, for his efforts and responsibility. I know a lot about personal service, but I was still amazed by the level of service.

There is a small misunderstanding with the bonus system, but everything else is great! I have been playing here for over a year, I have mastered it completely, there are a lot of games, I withdraw cash once a week easily. The application now works great; you don't even need to turn on your laptop. I recommend it to everyone!

Overall, the casino is very decent, I think beginners will be delighted with the number and variety of games and all sorts of bonuses provided by the platform. Poker rooms are the cherry on the cake - everything is stylish and modern, no bots! Real players! Deposits are received quickly, withdrawals are also at their best. Sports betting is bad here, the line is not very wide, but I think it is inappropriate to evaluate this within the casino!

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