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Geschlossen

Betandyou Casino ist geschlossen, versuchen Sie es stattdessen mit:

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Betandyou Casino

Spielerbewertung 186 Bewertungen
Beschwerdebeantwortung 13 Beschwerden
2 Tage durchschn. 13 Beschwerden
Was uns gefällt
  • Fantastisches Spielautomaten-Sortiment
  • Umfangreiche Auswahl an Zahlungsmethoden
  • SSL-Verschlüsselung
  • Schnelle Auszahlungen (innerhalb 24 Std.)
Was uns nicht gefällt
  • Kein deutschsprachiger Kundendienst
  • Kein Hilfebereich
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Betandyou Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://betandyou.com/de/
Gründungsjahr
2010
Lizenzen
Curacao
Partnerprogramm
Sprachen
Albanisch, Arabisch, Bulgarisch, Chinesisch, Chinesisch Kurzzeichen, Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Georgisch, Griechisch, Hebräisch, Hindi, Japanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaysisch, Norwegisch, Persisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Serbisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch
Typ
Instant Play, Mobile
Social-Media-Plattformen
Facebook, Telegram

Betandyou Casino ist ein 2010 gegründetes Online Casino, dass von Pelican Entertainment Ltd. betrieben wird und die Glücksspiellizenz von Curaçao besitzt. Betandyou Online Spielothek hat einiges zu bieten. So finden Sie hier eine riesige Auswahl an Spielautomaten von namhaften Herstellern wie Microgaming, iSoftBet, Habanero, Betsoft, Playson und Quickspin. Sie können alle Betandyou Spielothek Spiele auch auf Ihrem Smartphone sofort spielen und benötigen keine App. Alles, was Sie sonst noch über Betandyou wissen sollten, erfahren Sie in unserem nachfolgenden Online Casino Test.

Nicht zugelassene Länder

Aus rechtlichen Gründen ist es Spielern, die in den folgenden Ländern ansässig sind nicht erlaubt, ein Spielerkonto bei Betandyou Spielothek zu eröffnen: Australien, Belgien, Curaçao, Zypern, Tschechien, Frankreich, Israel, Italien, Niederlande, Polen, Puerto Rico, Russland, Slowakei, Spanien, Schweden, Schweiz, Vereinigtes Königreich und Vereinigte Staaten.

Bitte beachten Sie, dass es stets in Ihrer Verantwortung als Spieler liegt, sich über die geltenden Gesetze in Ihrer Gerichtsbarkeit zu informieren.

Online Spielautomaten

Im Spielebereich von Betandyou finden Sie eine gigantische Auswahl an Online Spielautomaten, die von einer schier unglaublichen Anzahl von Spielherstellern stammen. Zur Verdeutlichung eine kleine Auswahl für Sie: PariPlay, Endorphina, Iron Dog Studios, Amatic Industries, Pragmatic Play, Evoplay Entertainment, GameArt, Betsoft, EGT Interactive, Playson, iSoftBet, Quickspin, Elk Studios, Red Rake Gaming, Habanero, Spinomenal, Booming Games, Microgaming, 1x2Games, Tom Horn Gaming, Gamomat, Thunderkick, MGA, Spinmatic Entertainment, Big Time Gaming, NoLimit City, 2 By 2 Gaming, Leander Games, BGAMING, Mr. Slotty, Genesis Gaming, Oryx Gaming, Evolution Gaming, Authentic Gaming, High5Games, NetEnt und viele andere. 

Die meistgespielten Betandyou Spielautomaten sind Release the Kraken, Mustang Gold und Immortal Romance.

Mobile Spiele

Die mobile Betandyou Spielothek ist mit allen gängigen Betriebssystemen und modernen Gerätetypen einwandfrei kompatibel. Eine App müssen Sie jedoch nicht auf Ihrem Smartphone oder Tablet installieren, denn Betandyou mobile wird ganz einfach in Ihrem mobilen Internetbrowser ausgeführt. In der übersichtlichen Mobil-Spielothek von Betandyou stehen Ihnen Hunderte Betandyou Mobilspiele zur Verfügung.

Kundendienst

Der Betandyou Kundendienst ist täglich rund um die Uhr per Live-Chat erreichbar. Auch per E-Mail wird Ihnen recht schnell weitergeholfen, in der Regel innerhalb von 24 Stunden. Sie können dafür direkt das Kontaktformular auf der Betandyou-Webseite nutzen. Leider gibt es momentan keine deutschsprachigen Mitarbeiter, sodass Sie hier mit Ihren Englischkenntnisse glänzen können.

Leider gibt es in der Betandyou Spielothek keinen Hilfebereich mit den Antworten auf häufige Spielerfragen.

Sicherheit und Fairness

Zum Schutz Ihrer persönlichen Daten und Transaktionen verwendet Betandyou Spielothek die international anerkannte SSL-Verschlüsselungstechnologie.

Um Ihnen ein faires Erlebnis mit absolut zufälligen Spielergebnissen zu gewährleisten, kommen bei Betandyou Spielothek ausschließlich zertifizierte Zufallsgeneratoren zum Einsatz.

Online Casino Test: Betandyou

Freunde von Online Spielautomaten werden sich bei Betandyou Spielothek pudelwohl fühlen, denn die Spielekategorie ist reichlich mit hochwertigen Titeln bestückt. Auch die Sicherheitsstandards von Betandyou stellen uns zufrieden. Positiv aufgefallen ist uns außerdem, dass Betandyou Auszahlungen flott und in der Regel innerhalb von 24 Stunden bearbeitet werden. Auch die Auswahl an Zahlungsmethoden ist sehr umfangreich. Weniger gut gefallen hat uns, dass beim Betandyou Kundendienst (noch) keine deutschsprachigen Mitarbeiter verfügbar sind. Auch das Fehlen eines Hilfebereichs ist uns negativ aufgefallen. Hier muss Betandyou Spielothek nachbessern. 

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Betandyou Casino hinterlassen haben.

Alle Beschwerden anzeigen
Betandyou Casino - Declined withdrawal and unable to login

My account number is : 618964665


I'm unable to withdraw 649€ because of not receiving the SMS code to confirm it. Before that there was no problem of receiving SMS code or withdrawing my money. My mobile service provider checked everything and there is no problem on their side neither is in my phone, because as checked by my provider there was no SMS that would get to my providers servers. Then I ordered a callback option, this is when their operater calls you on your phone. I explained the situation to him and he gave me code to confirm the withdrawal. But it was rejected, as you can see in the attached picture. As always I deposited with bank card and tried to make wihtdrawal with SEPA back to my bank account. Until this it was working fine as I already made a withdrawal. So this reason for rejection is a problem in their system or they just want to stole my money even when I have a minus of a few thousand € on my account overall. And now I have another problem. I cant even get into account because i need an SMS code as you can see in the attached picture. But again there is no SMS being sent to my phone (my operater checked it again). Their live chat support is not helpful at all since all they give me is generic answers again and again and are saying that SMS was sent, which was not. When I try to call operator who called me back I am waiting in the lobby for next available operator and then the call ends. I have tried to call them a few times already but its always the same.

staus Gelöst
€649
Betandyou Casino - Unable to cashout due to phone number verification issue
Dear Askgamblers Team, I am writing to file a formal complaint regarding my recent experience with BetandYou Casino's customer support and verification process, which has been nothing short of frustrating and unproductive.

For the past 4 days, I have been attempting to resolve an issue with updating my phone number in order to cash out my account balance. The casino requires a verification code to complete this process, which is supposed to be sent via SMS. Despite numerous attempts, I have not received any SMS containing the verification code. I have diligently followed all troubleshooting steps provided by their support team and even submitted screenshots demonstrating the issue. However, the problem persists.

Furthermore, every time I reached out to their live chat support for assistance, I was required to explain the entire situation repeatedly. Initially, I was informed that I needed to contact a hotline to receive the OTP over the phone. To my dismay, no hotline number was listed on their website. When I informed this to the chat support agent, I was instructed to request a callback instead. I promptly submitted a callback request but have not received any response or callback for the past two days.

This ongoing delay and lack of effective communication have left me unable to access my funds, causing significant inconvenience and frustration. I am reaching out to AskGamblers in hopes of escalating this matter and obtaining a resolution as soon as possible.

Please assist me in addressing this issue with BetandYou Casino's management. I would appreciate any support in expediting the verification process or providing alternative solutions to access my account funds without further delay.
staus Gelöst
Betandyou Casino - Delay verification process lead to delay withdrawal process

I can't withdraw my fund at Betandyou because I have to verify my account with them first

My first and second withdrawal is successful almost instantly but after that I have to verify my account with them.

First of all they want my id card (both sides) and I sent photo of my id card but they want fully and clearly visible then I sent another set of my id card(both sides) after that they ask me to make a selfie holding my ID card near my face and conversation between us. I tried several time to make it done. They said "Your data is under verification now. You will receive the answer in the nearest time." at 28/1/2023 time at 23:15 (GMT+7) I will make this time mark at hour#0 and document#1.

After I sent them my id card several time for an update all their team said is only "All requests are processed in turn. Please wait, you will get a notification." and "Please wait, you will get a notification."

At hour#58 I asked them for an update and told them I waited for more than enough time to verify my account then they asked me for "Photos or original PDF-file of utility bills for the last 3 months on the place of your registration" and sent it to them in half an hour. They got my pdf and said "Your request has been sent to the specialists, wait for the answer." This is document#2 At hour#58.

After I sent the second document I keep asking for an update on my verification and they answer the same quote as before.

At hour#72 I asked askgamblers support team if I waited over 72 hours already but I just sent them document#2 at hour#57 and askgamblers support team told me I have to wait another 72 hours start from time that they receive document#2 but if they ask another document I should feel free to submit a complaint. I feel so bad at this point but I will wait another 72 hours.

I have to wait until hour#130 (58+72). Between that I asked for an update but I got the same answer everytime.

At hour#129 ( 3/2/2023 at 09:46 GMT+7) They ask for my driving license from both sides. This is document#3 they want from me. I sent my driving license from both sides to them and they said "Your request has been sent to the specialists, wait for the answer."

At the moment I writing this complaint is 3/2/2023 at 22:29 GMT+7. This is hour#143 and my account still not verified by them.

I asked them for update many times and I got this message from them too "System notification. Suspicion of spam! If we keep receiving multiple messages from this address, the e-mail address will be blocked automatically by system."


I have 128,000.08 THB( equivalent to 3840.67 USD) with them and I want to withdraw all my money.

Please help me in this verification case I really want someone to help me out.

Thank you in advance.

staus Gelöst
$3840.67

Beschwerde-Statistik

Gelöst 11
Durchschn. Betrag $ 1,127
Durchschn. Dauer 11 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
9/10 186 Bewertungen

Top-Bewertungen unserer Spieler

The convenience of playing on my laptop is a huge plus for me on Betandyou. Withdrawing money has been a breeze for me, and the variety of games is a definite plus.

Hello, KarabulutKO. Thank you for your feedback! Regards, Betandyou!

user avatar

I appreciate the regular game updates on Betandyou; it keeps things fresh. However, I do agree that the support team needs a revamp. Some responses are too slow. Overall, it's a good site.

Hello, E-Akal. Thank you for your feedback! Regards, Betandyou!

user avatar

Damn, I signed up for the platform last week on the advice of a friend. I like the variety of games, but what makes me especially happy is the different bonuses. I don't really know much about such platforms, but so far I've only had positive experiences with them.

Hello, Derin. Thank you for your feedback! Regards, Betandyou!

user avatar

It's perfect works on my laptop, but on phone (Samsung S8) it sometimes has problems. Please optimize the platform for the phone..... I didn't notice any more problems.

Hello, Mert-Cetiner. Thank you for your feedback! Regards, Betandyou!

user avatar

I don't know why anyone here is complaining about customer service. Guys, I had a problem with my bank, these guys helped me with everything to get my money.. Thanks!!!!

Hello, Emir96. Thank you for your feedback! Regards, Betandyou!

user avatar

I really like this platform, because everything is immediately clear. And everything seems to be fair. I have already withdrawn money three times and I am pleased that there is no fraud or any commissions. I like Betandyou, I even recommend to my friends.

Hello, EgeMenem. Thank you for your feedback! Regards, Betandyou!

user avatar

I really like this platform because everything is immediately clear. I didn't have to read any instructions or ask for help. And everything seems to be honest. I have already withdrawn money three times in two months, I have not had any commissions or fraud, as some comments say. Yes, the documents were checked long enough, I waited for about one day, but I played on many platforms and this is a normal check time.

It's a normal platform to play, there are interesting and nice bonuses, but the set of games is usual. It would be nice if the administration would see this review and add more games and make more varied content. I'll put 10 stars when they add more variety to the games.

Hello, KeremUz. Thank you for your feedback! Regards, Betandyou!

user avatar

Good odds and sports. But the support is very very weak. They didn't help me any time. So sad to write this, but is the true. They should improve their support.

2 weeks ago I requested a withdrawal of 9 thousand reais on the website through an instant payment method. So far the money has not been paid and the website just tells me to wait, the case has been sent to specialists, but they do not give me any deadline for resolution and my money has been stuck for more than 14 days, even though it should have been paid in a timely manner. instant.

Hello, Riber44. Thank you for your feedback! Our specialists do their best to solve your task. Regards, Betandyou!

user avatar

I've been playing for a week. Haven't noticed any major problems yet. But I would like to ask the company to speed up the processing time as I have been waiting for a couple hours. It's fine, but I would like it to be faster. Otherwise, everything is cool, keep playing.

Improve overall site speed. Sometimes it slows down and it's annoying when you're excited. It would also be great if the response time of the support service was a maximum of 20-40 minutes, sometimes I wait more than an hour. These are not critical problems, but it will be nice if they are fixed.

Hello, Ozanmaz. Thank you for your feedback! Regards, Betandyou!

user avatar

I've been playing on this platform for a year now. Everything is ok.
It would be great if support worked a little faster, but these are minor things, I just don’t like waiting, because time is money :)
To be honest, I miss some additional bonuses for those who have been playing for a long time... I'm sure, we will be happy.

Hello, Karim654. Thank you for your feedback! Regards, Betandyou!

user avatar

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