Spinanga Casino - 2 Withdrawals not paid

Dear AskGamblers Team,

Thank you for your assistance.

We have sent you an email and kindly ask for your feedback regarding the player’s registered email address, so that we can proceed with handling the complaint as soon as possible.

Thank you in advance for your cooperation.

Kind regards,
Spinanga Casino Team

Dear Spinanga Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear vidal,

Following a review of your concern we checked with the relevant team and we would like to inform you that both of your withdrawal request from November 3, 2025, were processed from our side.

The funds may take between 3 to 5 business days to reflect in your account, however, this timeframe is contingent upon the payment method utilized and the standards of your bank.

We hope this helps clarify the matter for you.

Our team wishes you all the best for your future activities!



Best regards,
Spinanga team.

Dear @vidal,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.