Spinanga Casino - Spear collection

Dear Spinanga Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

thank you for contacting us.

we are currently checking it with our relevant department.

Once there is update we will contact you.
Thank you for the understanding!

Best Regards,
Team Spinanga

I got the message, thank you.

Dear all,

thank you for contacting us.

We have checked the case and indeed there is an issue with the collections prize. We have now manually added the reward to the customer's account. Please accept our apologies regarding the case.

If you have any further questions please do not hesitate to contact us.

Best Regards,
Team Spinanga

Problem being solved, thank you.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.