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Videoslots - $1000 withdrawal missing for weeks

GELÖST
Beschwerde-Info
Unseriöses Casino Videoslots Spielothek
Grund Verzögerte Auszahlung
Betrag $ 1000
Hijinx Kanada
Veröffentlicht am 29. September 2017

I made a withdrawal of $1000 several weeks ago, and it never arrived in my bank account. I always receive my withdrawals from Videoslots in 2 days, so I repeatedly asked live chat, and they said they sent the money so I should wait and it will come. Now 3 weeks later and still no money, but Videoslots insists they sent it. They have asked me twice for screenshots of my bank account to prove that I didn't receive the money. This request made me uncomfortable but I still complied and sent my bank account screenshots twice, but when I ask Videoslots for proof that they sent the money they ignore my request. I am a reasonable person, but this is getting ridiculous. I have sent them proof despite how uncomfortable it made me, but they refuse to send any proof to me. over 3 weeks is a ridiculous wait for a withdrawal.

Veröffentlicht am 29. September 2017

Hello Hijinx.

I will investigate this and get back to you when I have more information available, but I promise we will get to the bottom of this.

Best regards,
Daniel.

Veröffentlicht am 29. September 2017

Hello again Hijinx.

The money has been credited to your account now.

Best regards,
Daniel.

Hijinx Kanada
Veröffentlicht am 29. September 2017

I can confirm that the money was finally credited back to my account.

AskGamblers
Veröffentlicht am 29. September 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Videoslots Spielothek Beschwerden

  • 21 von 22 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 6 Tagen Durchschn. Lebensdauer
  • 2,003 USD Durchschn. Betrag

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