Spinanga Casino - Withdrawal taking very long

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Spinanga Casino

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€ 400

hlubl Vereinigte Arabische Emirate
vor 4 Monaten

I have made my first withdrawal request on 25/03/2025. It is now 04/04/2025 and I have not received any money yet. I have not received a request to verify my account. I'm ready to upload my documents as soon as they request it. Customer support keeps on telling me that it will be processed asap, but nothing is happening.

AskGamblers
vor 4 Monaten

Dear @hlubl,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

hlubl Vereinigte Arabische Emirate
vor 4 Monaten

The withdrawal in question is 400euro

AskGamblers
vor 4 Monaten

Dear Spinanga Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
vor 2 Monaten

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.