Slotum Casino - Delayed refund

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Unseriöses Casino

Slotum Casino

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$ 310

Veröffentlicht am 16. Juli 2024

I made multiple deposits within a 5 day span. Only 3 of the said deposits were credited to my player account. There are multiple deposits that were deducted from my bank account and not credited. I have proof of all the transactions leaving my account. The terms on the site say that funds will be returned within 48 hours and now I am well past that time-frame with no compensation. I want to see some accountability and have returned my funds by now.

AskGamblers
Veröffentlicht am 16. Juli 2024

Dear @Joef213,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Veröffentlicht am 16. Juli 2024

I believe the total is $360 cad

Veröffentlicht am 17. Juli 2024

Correction the total is 310

AskGamblers
Veröffentlicht am 20. Juli 2024

Dear Slotum Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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