Fabricating excuses to confiscate legitimate winnings
I live in Estonia, I am aware of some gambling restrictions, some websites restrict me from access and some allows me. I joined Slotty Vegas and selected Estonia from the drop down. I deposited 3 times in the first week and lost, in the second week i deposited and run my balance upto €2000 and cashed out. At this point Slotty Vegas closed my account and said I used a VPN, I did not use a VPN, i don't know how to. So I've told them its a mistake and prove it and they refuse to.
I used an affiliate to join called Classybeef, I spent many hours watching their Twitch Stream and they heavily promote Slotty Vegas on the Channel. So when i asked them for help Espen from Classybeef told me the case is closed because i am not allowed to play at Slotty Vegas due to "Government Rules in Estonia". Yes its a tricky subject for Online Gambling here i Estonia but sometimes its ok and I've successfully played and won at other online sites. There is nothing in Slotty Vegas terms to say I was not allowed to play, and like i said they have Estonia in the drop down selection upon registration. Other country's are not available in this dropdown like the UK for example but Estonia was. I explained Slotty Vegas allowed me to deposit 4 times in 2 weeks, and they made the decision, not my Government, to close my account and offer me just one deposit refund. They took the decision to allow Estonian Players to join. Why do so if its a problem? Espen said I must of used a VPN to get around the Government restrictions but this is not true, my internet provider allowed me to access the Slotty Vegas.
I have to question Slotty Vegas intentions to have Estonia in the drop down if they believe the Government doesn't want you to play. I also am concerned about Classybeef who receive 40% in commission on anyone's losses who they to refer to any Casino. I trusted Classybeef but for Espen to just say Slotty Vegas is allowed to keep my deposits and winnings because i shouldn't be playing but they let me play is absurd. I also question how Twitch allows these slot streamers to gain massively from these channels with direct deals to the Casinos they are promoting but thats another story. Hopefully you guys here can look into this and make things right.