Playio Casino - Delay Withdrawal Long delay

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Playio Casino

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$ 400

vor 1 Jahr

Hi, I have been waiting on a withdrawal from Playio for over a week. My account is verified and I have met all the withdrawal requirements as per the Terms and Conditions. The terms state that withdrawals will be paid within 3 business days, and it is now way past that timeframe.

Each time I try to use the help Center I am told that that the finance department is away of me withdrawal and they are experiencing delays and will be prioritised to have paid soon. I’m not given a timeframe at all.

The withdrawal is $400, I have attached a screenshot showing the request submitted on 22/4/2024.

My username on the platform is my email < email removed >

I’m hoping to get my payment of $400.

Thank you for your help.

AskGamblers
vor 1 Jahr

Dear Playio Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
vor 1 Jahr

Dear all,

This complaint has been reopened as per Playio Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

vor 1 Jahr

Hi,

I would like to provide an update as I have now received payment and I am satisfied with the outcome and support.

I found contacting Playio via email, rather than their live chat much more efficient and it got the matter resolved.

Once again, thank you all.

AskGamblers
vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.