Hi, I have been waiting on a withdrawal from Playio for over a week. My account is verified and I have met all the withdrawal requirements as per the Terms and Conditions. The terms state that withdrawals will be paid within 3 business days, and it is now way past that timeframe.
Each time I try to use the help Center I am told that that the finance department is away of me withdrawal and they are experiencing delays and will be prioritised to have paid soon. I’m not given a timeframe at all.
The withdrawal is $400, I have attached a screenshot showing the request submitted on 22/4/2024.
My username on the platform is my email < email removed >
I’m hoping to get my payment of $400.
Thank you for your help.