NovaJackpot Casino - Delay in my withdrawal

Dear NovaJackpot Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello,

We just wanted to thank you for bringing this to our attention. Your feedback means a lot to us and plays a crucial role in shaping our services for the better.

We want to assure you that your complaint has not gone unnoticed. We've already started an internal review to ensure we address it comprehensively. Your patience as we delve into this matter is truly valued.

Be assured that our dedication to providing a positive experience for our customers remains unwavering. We'll be sure to keep you informed about the progress of our investigation every step of the way.

Kind Regards,
Novajackpot Team

Dear Customer,

We are pleased to inform you that the withdrawal was successfully paid.

Therefore, we consider the case to be resolved.

Thank you for your cooperation!

Best Regards,
Novajackpot Team

Dear @YeahRyn,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.