Nomini Casino - Delay of withdrawal request

GELÖST

pelegrin07

Hello,

My name is <removed> and I am a new customer of nomini.com online casino.

On 20/5/2024 I made a withdrawal request and while the terms of nomini.com state that it takes 3 working days to complete withdrawal requests, however, it has been 6 working and the takeover has not been completed.

In my conversations with the customer service team of the casino, they kept apologizing to me but I don't see any result.

AskGamblers

Dear @pelegrin07,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers

Dear Nomini Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

pelegrin07

Finally payment completed.Thank you!

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Nomini Casino - Delay of withdrawal request

Beschwerde-Info

Unseriöses Casino

Grund

Betrag

€ 300

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