Mr.Bet Casino - Verification Takes weeks

Dear AskGamblers,
Thank you for your help in resolving this complaint. The user requested a change of address, and this procedure can take up to 28 days if the user provides the appropriate verification document. The user was also asked to upload a document to confirm their payment method. The last document was rejected because the name was missing from the document. Today, the user uploaded a new document. Verification of the document may take up to 48 hours. We will try to check the documents as soon as possible.

If you have any questions, we will be happy to help.

Since their response on their platform, I haven't heard anything from Mr. Bet! I submitted the required documents and have already been waiting for two days!

Dear Domib81,

Thank you for your patience. Verification was completed, as you uploaded the previously requested document and the withdrawal was processed on our end. Thank you for your cooperation.

Dear @Domib81,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.