Mr.Bet Casino - I have never experienced this

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Mr.Bet Casino

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€ 1500

vor 1 Jahr

Hello!

My problem would be the following. if I can attach pictures somewhere, I'll show you everything! Unfortunately, I didn't start today, so I can be found on a lot of Casino websites.

All the documents for the proof of address part were thrown back, and customer service 0 (they say it's human, but it's all completely robotic...) but that's another story, they don't answer emails... I know what they accept and what they don't, I'm really on many olalas. they didn't say anything, only that I should send a new one, and then again, again.

Now I can't even upload a document.. I thought that since they didn't say anything, my full address is Kinizsi Pál utca 35, and I gave it as Kinizsi 35 .. (and the screenshots would come here, and all the sites accepted and paid..)

The matter has been going on for 2 weeks, please help me! it is about 1500 euros!

Thank you very much!! ( I am attaching the pictures from the other 2 pages and Mr.Bet as an example. many other things were also sent, such as residential address cards, and utility bills )

vor 1 Jahr

I don't know what else I could send.. half a million forints, and my address is not accepted for some reason..

vor 1 Jahr

Things are progressing, they wrote an email after 2 weeks, I couldn't send a new one, because I don't know what will happen, because I have to answer them one by one. I am attaching the email.
It essentially lists what is accepted and what is not. but I already knew these things and already sent everything. I don't know what's the point of all this, it won't give the site a good reputation

vor 1 Jahr

Dear CSITA_95,

We wish to address the recent delay in the verification process. The delay occurred due to a GDPR request for the change of personal data.

As per GDPR guidelines, such requests can typically take up to 28 days to process. Therefore, we recommend informing users about any changes to their data separately from withdrawal and verification processes to avoid any impact on them.

Your GDPR request is currently in process, and we appreciate your patience as we work to address it. Rest assured, we're committed to handling your request promptly and ensuring compliance with GDPR regulations. If you have any further questions or concerns, feel free to reach out, and we'll be happy to assist you.

vor 1 Jahr

to hell with it! there are no changes, delete if possible! I wanted to add the word Pál to my address, because they didn't say anything about why it would be rejected, so I thought about it on an exclusionary basis. anyway, THERE ARE NO CHANGES! I would like to ask what to do now? I don't want to wait another 30 days for nothing, because of your stupidity, because I have to guess: I wonder why it was rejected.

vor 1 Jahr

Dear CSITA_95,

Great news! Your account was successfully verified on April 30, 2024. Your efforts in navigating through the verification process are truly appreciated. If you have any further questions or need assistance, feel free to reach out.

AskGamblers
vor 1 Jahr

Dear @Csita_95,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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  • 4,785 USD Durchschn. Betrag

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