Mr.Bet Casino - I have been waiting for the 16th day for my money

Hello MASQUETE,

Thank you very much for letting us know about the issue! Unfortunately, the withdrawal was delayed by the internal payment provider due to a technical malfunction. Soon 1200 PLN will be returned to your game balance and you will be able to create a withdrawal request again.

We apologize for the inconvenience. Our support team is advising you to wait due to the fact that we cannot influence the internal processes of the payment provider, and like you are forced to wait for the technical problem to be fixed.

Best regards,
Mr.Bet Casino team

Dear @Masquete,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.