Mr.Bet Casino - Casino is asking for a proof of payment that is impossible to provide

Dear STEREO1979,

Please be kindly informed, that for passing verification you need to upload on the site bank statement or a screenshot from online banking where we can see the name of the account holder and deposit with Interac payment method to our site. Our appropriate department asked you to upload a bank statement with the exact transaction of 50 CAD from December 11th visible.
Screenshots that you've provider earlier show transactions from November.

Best regards,
Mr.Bet Casino team

Hi Casino team,

I kindly ask that you explain how to make a deposit using GIGADAT that will show the deposit made to your site. I’m ready to make another deposit but I need someone from your finance department to explain this to me on bullet point form. This way there will be no mix ups. I would also appreciate that you do not reply with the same answer as above. Thank tou

Hello STEREO1979!

Unfortunatelly, confirmation from bank cannot be accepted by us.
Please upload a screenshot from your online banking or bank statement with the account holder's name and with the certain transaction.
In the description of the transaction will be described Gigadat as a recipient.

Best regards,
Mr.Bet Casino team

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.