Mr.Bet Casino - 48 hour period ends I get told to do the exact thing I've done 3 times before

Dear danimalbull,

We would like to clarify the situation regarding your withdrawal. After reviewing your case, we can confirm that you are fully verified in our system. While your Paysafe voucher transaction was not initially visible in the bank statement you submitted, we accepted the method based on the details you provided and the proof of voucher usage.

Additionally, there was a request for verification of the bank card ending in ****1795. As you informed us that this card was stolen and you no longer have access to it, we asked for official confirmation of the theft. Unfortunately, we have not yet received this confirmation, and as a result, the use of this method was declined in line with our security policy.

Please be assured that our intention is not to delay your withdrawal, but to ensure the safety of your funds and compliance with standard verification procedures. We understand this has been frustrating, and we truly apologize for the repeated requests — these were made to meet regulatory requirements and protect both you and the platform.

Dear @danimalbull,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.