Withdrawal amount of Rs.18,163 was not credited to bank account, however betting site payment system shows that the withdrawal was successfully made. Please find the screenshot, bank statement. However funds were not received in my bank account. Betting site is not responding even after several reminders. They are falsely claiming that the amount is already credited.
Beschwerde-Info
Hello, Dear Chaitanya7400!
Thank you for informing us about your problem! It is very upsetting. It requires our close attention.
Please provide your account ID so that we can look into your problem.
Best regards, Mostbet.
Dear Mostbet,
Please find my account ID on Mostbet
120737045
Thank you for waiting.
We have checked the information and are pleased to inform you that the withdrawal amount was returned to your game account on 01.04.2025.
Please confirm that the complaint has been resolved.
Thanks for sticking with us!
Best regards, Mostbet.
Dear Mostbet,
Kindly transfer the funds to my bank account as per my previous withdrawal request.Also please let me know why was I troubled for so long and why my e mails were not responded. Attached is the email history.
Dear Mostbet,
Since the amount was returned to my gaming account, I had placed withdrawal request for Rs.20000, However my problem is repeated again.Payment system shows withdrawal is successful. But funds not credited in to bank The issue persists.It appears to be intentional.Please check screenshot and bank account statement
Thank you for sharing. The status “Payment successfully made” means that it has already been approved by us. It may be stuck on its way to your bank account. Don't worry, sir, it will arrive within 72 hours.
Please wait a bit longer.
It would be appreciated if you could confirm here when you receive the money.
Thank you and have a nice day!
Best regards, Mostbet.
Dear Mostbet,
The funds are successfully credited to my bank account.
Regards,
Chaitanya
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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