Mostbet Casino - My withdrawal request declined

Dear @Poojachauhan0157,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hello, Dear Poojachauhan0157!

We agree that it's not a pleasant situation. It would be great if could you send your account ID. We'll help you figure everything out.

We're always here to help!
Mostbet team.

My gaming id is 241721100

Thank you for the data provided.

We have forwarded your request to the responsible department and have received a response: "To withdraw funds, we recommend that the client use the banking details from which the main balance replenishment was carried out.".

Have a nice day!
Best regards, Mostbet

Dear @Poojachauhan0157,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if there are any updates regarding your ongoing complaint

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

My disputed amount is 358000.
I cannot use the banking method because my bank account has been frozen by the cyber cell in India for withdrawing from gaming apps. So I deposited funds in USDT, due to which USDT withdrawal method is available in my gaming account. I request you to allow me to withdraw in USDT only.

I spoke with the customer support team. They told me that withdrawals must be made using the same method as my last deposit. I told them that my last deposit was in Tether usdt and I'm withdrawing using the same method, but my withdrawal request still isn't being processed. Customer support hasn't helped me at all.
While the Tether usdt option is available on my gaming Id

We see that your recent withdrawals have been successfully approved.

We have forwarded the information to the relevant department. There are currently no withdrawals being processed. As soon as you request a new withdrawal, our team will review it.

Best regards, Mostbet

I have received my two withdrawals but after that my withdrawals have been rejected again

We have approved the withdrawal of funds. Unfortunately, the transactions were canceled by the provider. We recommend that you try again using other details or use a different payment method.

Yours, Mostbet.

My withdrawal declined again 😌

Unfortunately, the transactions were canceled by the provider. We recommend that you try again using other details or use a different payment method.

You can only withdraw funds to the same details you used to make deposits. We do not impose any restrictions on withdrawals. If you want to withdraw to other accounts/using other methods, you must first make a deposit from them.

Yours, Mostbet.

My all withdrawals received
Thanks

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.