Mostbet Casino - My withdrawal never reach my bank account

Dear @moulayismail,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear ASKGAMBLERS,

The total amount of the disputed payment is 1500 MAD ( ~ 150usd ).

Thank you very much for your help.

Dear Mostbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello, Dear MOULAYISMAIL!

We are sorry to hear about your negative impression. We always strive to improve the experience of our users and deal with any situation. So that we can look into your problem, please send us your bank account statement in pdf format from the day of withdrawal until today. You can send the file here or to our email sermsu­ppo­rt@­mos­tbe­t.com.

Best regards, Mostbet.

Dear mostbet casino,
Here the screenshot of my bank account statement from the day I made the withdrawal request.

Hello, Dear MOULAYISMAIL!

Thank you for the data provided. We have sent your request to the finance department. We'll get back to you when we get the information. Thank you for waiting!

Best regards, Mostbet.

Dear Askgamblers,
Thank you very much for your help, the problem resolved and I got the money in my casino account, you can close the complaint, thank you again for your help

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.