Mostbet Casino - KYC verification

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Mostbet Casino

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$ 64827

vor 2 Monaten

Casino Name: Mostbet Casino

Complaint Subject: KYC Not Verified – $64,827 Locked, Demanding More Deposits

Complaint:

My name is < full name removed >. I currently have $64,827 in my Mostbet account. I submitted all required documents for KYC (identity verification), but my account still shows as unverified.

Support is now saying I must make another $100 deposit to complete the verification — even though my identity has already been submitted.

This is deeply concerning and feels like a tactic to prevent me from withdrawing my rightful winnings. I have spoken to support multiple times and nothing is resolved.

I’m seeking urgent help to get my account verified and my funds released without delay.


Ngā mihi,

< full name removed >

AskGamblers
vor 2 Monaten

Dear Mostbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 2 Monaten

Hello, Dear Mahia and AskGamblers team!

We always strive to get to the bottom of the situation.

Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.

Regarding making a deposit for withdrawal, it is likely that you have inadvertently contacted a scammer who has nothing to do with our company. We strongly recommend you not to transfer any money anywhere and not to react to threats.

For your safety, we remind you that all official contacts are listed on our website. Please be guided only by this information.

Dear Mahia, please provide your account ID. We'll look into it.

Best regards, Mostbet.

vor 2 Monaten

Hi no the complaint has not been resolved

vor 2 Monaten

Dear Mahia and AskGamblers team, this website https:­//m­ost­bet.promo has nothing to do with us. Our website is https://mostbet.com

Dear Mahia, please contact “mostbet.promo” support as we cannot help you.

Best regards, Mostbet.

AskGamblers
vor 2 Monaten

Dear Mostbet Casino,

Regarding your last post, we will reject the case as clearly it is not for your site.

Thank you for your cooperation.

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