Good morning,
It is been several weeks since I have been sending dozens of documents to complete the verification they have, ID, Driving License, Address, Selfies with the document, Document with several different dates... and eventually they agreed twice that I could withdraw. First time I withdrew and the money went back to their account (website), I created chat again and they asked me to proceed with the verification again, I explained what was going on (I spent whole afternoon sending documents) and they agreed to withdraw again. I proceeded twice to the withdraw and the money went back again to the account (website) and they kick me out of my account. After that I could no longer access anymore to my account. I create a new chat and they tell me I gotta send again verification documents in order to log in, the same documents I sent dozens of times the same afternoon. I got mad and I agreed to identify myself with a photo of myself and the document (Documents they were asking), and they proceeded to tell me that document is the same one that is uploaded on my profile so they do not verify that document... It is been several weeks like this. The money has been withheld for weeks now.
Thank you for helping me out.
< full name removed >
