Beschwerde #89 Melbet Spielothek

Melbet Casino - Casino has never credited my account

Von Rashidheider

vor 1 Jahr

Deposit are made into melbet using gaming account 1010698335 payment to melbet was immediate. I have contacted all the involved in the payment process they have confirmed with proof that the paymnet is release to melbet the very same time. Its been a WEEK now i am regularly trying to get answer and they say the specialists are busy with my issue. And i dont understand what is the issue and they dont explain as well. Meanwhile every other party involved have confirmed melbet has recieved the payment. But melbet has never credited my acount seems like they are trying to scam me.

Kindly help here

Unseriöses Casino Melbet Spielothek

Grund Einzahlung nicht gutgeschrieben

Betrag R39497

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear @Rashidheider,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Melbet Spielothek

• Representative

vor 1 Jahr

Hello @AskGamblers, @Rashidheider!

I received information from the payment department and am happy to share it with you.

8663771 - deposit for 10,000 dated 10/04/2024 credited.

8658371 - deposit for 9500 dated 10/08/2024 credited.

8658373 - deposit for 9998 dated 10/08/2024 credited.

8658377 - deposit for 9999 dated 10/08/2024 credited.

AskGamblers

• Support Team

vor 1 Jahr

Dear Melbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Melbet Spielothek

• Representative

vor 1 Jahr

Dear AskGamblers!

Our specialists are still working to resolve this issue. As soon as I receive information from them, I will immediately share it with you.

Melbet Spielothek Beschwerde-Statistik

Gelöst 51 / 57

Durchschn. Betrag $2,167

Durchschn. Dauer 5 Tage

Durchschn. Antwortzeit 2 Tage

Melbet Spielothek Beschwerden

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Melbet Casino - Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381

I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.

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Melbet Casino - Withdrawal NPR 4500 not received yet

On 2026-04-19 I requested withdrawal of NPR 45000 from my Melbet account ID 1578412535.

Transaction ID: 4743167311
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Today: 2026-05-05 = 16 DAYS completed
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Melbet uses local agents for Nepal. My withdrawal was assigned to an agent operating from Biratchowk Gorey Market. He marked the transaction COMPLETED in Melbet app but did not send money. He has now absconded and blocked me on Telegram.

I contacted Melbet support for 16 days via email and live chat. On 2026-05-05 I received a stalling reply: "We have no exact timeframe... concerned department is working". After 16 days this response proves deliberate negligence.

Evidence:
1. Melbet app screenshot showing COMPLETED status with date 2026-04-19 and Txn ID 4743167311
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Request: Full refund of NPR 45000 from Melbet company funds to my eSewa 9827948473 immediately.

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Melbet Casino - Systematic Withdrawal Rejections and Contradictory Support Information

I am filing this complaint against MelBet (Account ID: 827048497) regarding my balance of $4,220.77. Since April 23, 2026, every single withdrawal request I made has been manually 'Declined by operator'.

I have contacted their support multiple times and received contradictory information:

Agent 'Khaled' originally promised the withdrawal would proceed.

Agent 'Clancy' asked me to wait 12-24 hours for a technical update.

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However, even when I attempted to withdraw a small amount of $100 as instructed, the request was immediately rejected by the operator. Currently, agent 'Bailey' states the issue is 'under review' with no specific timeframe.

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Melbet Casino - 10002 INR not credited to bank account

Dear AskGamblers Support Team,

I am writing to file a complaint regarding my Melbet account withdrawal, which has still not been credited to my bank account/wallet.

I placed a withdrawal request from my Melbet account on 5th April 2026 for the amount of 10002 rupees. The transaction status on Melbet is showing as processed/completed, but I have not yet received the funds in my payment account.

Here are my account details:

Melbet User ID: 316621823

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Thank you for your support.

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Melbet Casino - Deposit of 20000 not credited I have already raised request

I have already raised request for this deposit and still not recieved kindly help . Its big amount for me .amount of 20000 not recieved

Gaming id : < sent to the casino >

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Formal dispute: unjustified account Restriction and payout Denial -id:< sent to the casino >

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I am requesting your intervention regarding a dispute with melbet concerning my account restricted on unjustified grounds and the denial of my rightful withdrawal of 510,620 NPR

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Melbet Casino - Didn't received the price of daily Tournament winning

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About 1.5 months ago, I achieved 1st place in a contest and won an Apple Watch Series 10. After winning, I waited for an update but did not receive any clear information.

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