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Melbet Casino - Amount not credited to my account


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Von Shahin P.
vor 6 Jahren
Hi , i just registered in melbet casino and tried to deposit by perfectmoney (amount : 1561.76USD) but it didnt credit to my account !
i informed melbet support and still waiting for their answer !
here is my id : 154775281
Transaction details : Sent Payment: 1561.76 USD to account U17086337 from U22340***. Batch: 294181357. Memo: Shopping Cart Payment. Account deposit 154775281. (sent by email to support)
Screenshot of my payment attached

please be urgent , i dont want it to take longer than a month to solve this issue !
Unseriöses Casino Melbet Spielothek
Betrag $1561.76

Diskussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Melbet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name

Dear Melbet Casino,

AskGamblers Complaints Team is kindly asking you to provide detailed explanation on the issue along with evidence which will support your accusations the player performed fraudulent activities, with quoted terms that have been breached, if any.

As per the AGCCS /AskGamblers Casino Complaint Service/ Terms, we consider all the information presented during the course of our complaint process totally confidential and not shared with third parties. Please send required information directly to suppor­t@a­skg­amb­ler­s.com.

Thank you in advance.

User name
@AskGambler The player used fraudulent schemes, the fact that this money was not our Perfectmoney account, now we are trying to eliminate gaps in our system
User name
Alright , waiting for your answer

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Melbet Casino - Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
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37h übrig
රු.50,000