i informed melbet support and still waiting for their answer !
here is my id : 154775281
Transaction details : Sent Payment: 1561.76 USD to account U17086337 from U22340***. Batch: 294181357. Memo: Shopping Cart Payment. Account deposit 154775281. (sent by email to support)
Screenshot of my payment attached
please be urgent , i dont want it to take longer than a month to solve this issue !
Dear all,
Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Melbet Casino management acted in accordance with their Terms and Conditions.
Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.
Dear Melbet Casino,
AskGamblers Complaints Team is kindly asking you to provide detailed explanation on the issue along with evidence which will support your accusations the player performed fraudulent activities, with quoted terms that have been breached, if any.
As per the AGCCS /AskGamblers Casino Complaint Service/ Terms, we consider all the information presented during the course of our complaint process totally confidential and not shared with third parties. Please send required information directly to support@askgamblers.com.
Thank you in advance.
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