LunuBet Casino - Delayed withdrawal and blocked account

Dear LunuBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

I have received request of info for manual withdrawal (info I provided month ago already), responded to LunuBet again on the same day. So far that is the latest update

Dear Testest25,

We hope you are doing well!

Thank you for your feedback.
We would like to inform you that your request is being processed by the relevant department. And as soon as we have any updates, we will let you know. Your issue is important to us and we are working to resolve it as soon as possible.

We look forward to your understanding and co-operation.

Best wishes,
LunuBet Casino representative.

So far casino has sent me email, that all my data is recieved, then asked in later email to verify withdrawal method - which I did. Now still waiting for payout

Dear all,

We hope that you are doing well!

We would like to inform you that the transaction was successfully processed on our side, there may be a delay on the part of the payment provider which may take up to 5 business days, thank you for your understanding.

If you need additional help, you can contact us via chat or email.

Best wishes,
LunuBet Casino representative.

Dear @Testest25,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.