Hi.
I am writing to you in AskGamblers as a last resort to get my money (3500$) out of this casino.
I am currently unable to log in to my account, and have been since October 2025. At first, I was told that my account was closed by the administration. When I wanted to know why that was, I was asked to send them verification. Once that was done, I was just told to wait (November 2025). Ever since, I have received no updates whatsoever, only been told to wait. In the attached files, you'll find all the relevant proof to back up my claims.
*Account closed 4 months ago, no information given on why
*Then I was asked to do KYC. Once completed, I was told to wait
*I have now been waiting almost 5 months and it's clear nothing will happen
*Been unable to log in to my account for 5 months.
I am hoping this complaint can help me get my money out, as this has been a thorn in my flesh lately. Thanks.
