Beschwerde #14 FatPirate Casino

FatPirate Casio - Withdrawal still processing since April 13th

Von Mark2424

vor 1 Jahr

Hi,

I requested a withdrawal of 500e from FatPirate Casino on 13th of April and it's still in processing state...

When I contact live support, I always get the same answer that due to heavy workload, all payments are delayed and that they notified the relevant department about my issue... but nothing happens as days go by... and I always get the same answer...

After reading online reviews, I started to feel like it's a scam, although they have a PAGCOR license...

Can you help me get my money?

When I deposited and lost, they had no problem with taking my money....

Thanks

Unseriöses Casino FatPirate Casino

Grund Verzögerte Auszahlung

Betrag €500

Diskussion

AskGamblers

• Support Team

vor 10 Monaten

Dear @Mark2424,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

FatPirate Casino

• Representative

vor 10 Monaten

Dear Customer,

Thank you for reaching out.

We would like to inform you that your withdrawal request was processed from our side on 25.04.2025. Please accept our apology for the delay, but due to the fact that it was your first withdrawal request on the website, some checks needed to be made.

Best regards,
FatPirate.com

AskGamblers

• Support Team

vor 10 Monaten

Dear all,

This complaint has been reopened as per FatPirate Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

vor 1 Jahr

Dear FatPirate Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

FatPirate Casino Beschwerde-Statistik

Gelöst 11 / 11

Durchschn. Betrag $738

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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