Beschwerde #23 FatPirate Casino

Fat Pirate Casino - Withholding payments for days

Von Sleepy11

vor 8 Monaten

Good afternoon.

I hope you are well.

I have 3 withdrawals pending with Fat Pirate, since the 2nd, 3rd & 5th of October.

The total amount outstanding is €3299.01, €1500 in withdrawal ,and the rest remaining in the account as you can only have 3 active withdrawals at once, with a maximum of €500 each.

I have followed this up by email with them on a number of occasions, only to be fobbed off with 'We're working on your withdrawal' etc.

I have made a formal complaint, yet I have still not received anything.

I have attached screenshots showing all of the above.

I would very much appreciate your assistance with this matter.

Should you require anything more from me, please don't hesitate to ask.

Thank you

Unseriöses Casino FatPirate Casino

Grund Verzögerte Auszahlung

Betrag €3299.01

Diskussion

AskGamblers

• Support Team

vor 7 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sleepy11

• Portugal

vor 7 Monaten

Hi there.

I hope you are well.

I have now received all of the funds.

Thank you for your help in this matter.

Kind regards.

AskGamblers

• Support Team

vor 7 Monaten

Dear @Sleepy11,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

FatPirate Casino

• Representative

vor 7 Monaten

Dear Sleepy11,

We are glad to inform you that your remaining one pending withdrawals has also, been successfully processed, and the funds were dispatched from our end on October 30, 2025.

The funds may take between 3 to 5 business days to reflect in your account, however, this timeframe is contingent upon the payment method utilized and the standards of your bank.

We would also want to inform that at this moment, we do not observe any pending withdrawals or an active balance associated with your account.

We sincerely appreciate your patience during this time. Thank you for your understanding.

Best regards,
FatPirate team.

FatPirate Casino Beschwerde-Statistik

Gelöst 11 / 11

Durchschn. Betrag $738

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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