Beschwerde #10 FatPirate Casino

Can't withdraw from fatpirate

Von kikinae

vor 1 Jahr

I have been trying to withdraw 15,000 CZK for over 2 weeks, I withdrew 4,000 to the card, but nothing happened and we withdrew again to the bank account, still nothing happened. I can't withdraw more than 4,000, I want to withdraw the entire 15,500 CZK that I have in my account. I contacted 25 operators on chat. I contacted by email, I didn't receive any relevant solution. I want the fat pirate casino to send money to my account.

Unseriöses Casino FatPirate Casino

Grund Verzögerte Auszahlung

Betrag Kč15000

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear @kikinae,

The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have cancelled your payment and played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

FatPirate Casino

• Representative

vor 1 Jahr

Dear kikinae,

We would like to kindly apologize for the delay.

We would like to kindly confirm that you don't have any pending withdrawals or active balance in your account as you cancelled them and played down the funds.

Kind Regards,
FatPirate Casino Team

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

This complaint has been reopened as per FatPirate Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

vor 1 Jahr

Dear FatPirate Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

FatPirate Casino Beschwerde-Statistik

Gelöst 11 / 11

Durchschn. Betrag $738

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

FatPirate Casino Beschwerden

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I hope you are well.

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I have attached screenshots showing all of the above.

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Game 2 with game Number 19 41 26
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