Casinia Casino - Withdrawals delayed by the Casino

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Unseriöses Casino

Casinia Casino

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$ 200

vor 8 Monaten

Hello Ask gamblers, I am looking for help here. I deposited money to Casinia and tried to withdraw. As u can see from my uploaded screenshot, it is pending for 5 days, they dont proceed withdrawals on weekends. I was trying to get help from their chat, but its useless. They repeating the same answer all the time. Till now, they have not asked for verification. I assume at some point they will ask, just to try to delay as much as they can. Withdraw amount is 200 and I have more money in account. I was playing slots most of the time. I hope u will help me to get my money, as I can see a lot of other players also had the same problem with this casino.

Ian Kahuthia
Best regards

AskGamblers
vor 8 Monaten

Dear Casinia Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 8 Monaten

Dear Gigz,

We would like to inform you that we are looking into your request.

We would kindly request that you remain patient as we endeavour to complete the withdrawal as soon as possible.

Thank you in advance.

Kind Regards,
Casinia Casino Team

vor 8 Monaten

Dear Gigz,

We are pleased to inform you that your withdrawal request has been completed.

If you have any additional questions don't hesitate to contact us.

Kind Regards,
Casinia Casino Team

AskGamblers
vor 8 Monaten

Dear @Gigz,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

vor 8 Monaten

Hello first of all thanks for processing my withdrawal based on the last complain. I requested another withdrawal on the 11th I hope it will be processed in a timely manner. Thanks also to Ask gamblers for expediting the issue.

AskGamblers
vor 8 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Should the player face issues with any oustanding withdrawal requests or payments which were not part of the present case or payments referring to another casino operator, the player is welcome to submit a separate complaint.

We thank both parties for their assistance during the complaint process.