I submitted a request for payment on 17.03.2024 and they still haven't paid the money, their limit for payment is 500€ for three working days, however, I have sent inquiries several times, the answer is that it is in the process, and they process the payments manually, which I suspect, these are lies because it's obvious that they don't want to pay the money, they're wasting time. Online support always has the same message template, I doubt they're written by people, I think they're automatically generated messages. They are totally dishonest because when we pay money everything is done in 30 seconds when they have to pay this happens, I plan to inform the players both here and on public networks to avoid these types of fraud, because if they haven't paid in 7-8 days I doubt that they will And pay, then I will notify the Licensor, and then I will start a lawsuit, and I will find a way for it!
Beschwerde-Info
Dear Customer,
Thank you for reaching out to us.
It appears that you have canceled the withdrawal and funds were used in games, leaving no balance.
Unfortunately, nothing is left for withdrawal. We sincerely appreciate your understanding.
Additionally, your account has been closed as per your request on chat. Therefore, we consider the case to be closed from our side.
We wish you all the best for your future activities.
Best Regards,
Customer Service

Dear @Muhidin74,
The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have cancelled your payment and played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
I repeat, to all players to bypass this Casinia in the wide harbor, totally incorrect dishonest Bandits and Robbers do not pay out money and in addition to the fact that someone manages to charge takes too long and they do not bear any responsibility, in addition, in this address from the Casino, they stated these reasons but they did not state why, that they are the cause of these problems, for some people from support every hour and for some... "It means as far as possible from this renowned CASINIA" Greetings to all good people, and many of them understand what I am writing about because they have had experience with this garbage!

Dear @Muhidin74,
The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have cancelled your payment and played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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