Cadoola Casino - Verification of bank account

Dear Cadoola Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello no nothing change i try to contact them via live chat but they don't give me answer and i tey to make this multiple times also no reply for email. Like i say they want my bank statement from December but in December24 I don't make andy deposit plus this bank account i have from January 25 and only in January i make deposit pkus deposit via crypto can u ask them to join the chat ?

Dear all,

This complaint has been reopened as per Cadoola Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear All,

Please be informed that, as of 11/08/25, the customer's account has been verified and all pending withdrawal requests have been already processed from our side.

Kind regards,
Cadoola team

Dear @Balik92,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.