Cadoola Casino is unable to block my account even after 2 months of constant urging, emails and requests on live chat. I have problems with gambling addiction and I want to block my account, in my opinion the casino's actions are against good morals and they violate their own terms and conditions. Can you please help?
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Unseriöses Casino

Dear Cadoola Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Unfortunately, still no progress, I still have free access to the casino...

Dear all,
This complaint has been reopened as per Cadoola Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.
Dear Listr2310,
We apologize for the delay in the processing your request. Kindly be informed that your account has been closed.
Kind regards,
Cadoola team

Dear @Listr2310,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Cadoola Casino Beschwerden
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