Cadoola Casino - Profile verification delayed payment

GELÖST

Verca

Hello, on 16.09.2025 I played Casino Cadoola. I managed to roll over the bonus money and I had 88,000 CZK left, I put part of the money into a withdrawal. After About 20 days, I had a message from Casino Cadoola that they wanted verification. They wanted ID, Skyc of faces, background photo of Casino Cadoola with ID and Skrill account statement. I sent everything. After a week they wanted a statement from the Skrill account again and after a week they wanted a statement from the Skrill account again. The Day before yesterday it appeared that I should verify myself again, but it is not written how, so I wrote to support and they referred me to support@cadoola.com.It's been going on for a long time, and it seems to me that they're just trying to delay the selection, that's why I'm writing here, thank you < full name removed >

Cadoola Casino

Dear Verca,

Thank you for the information provided.

We kindly inform you that we have forwarded the issue to the relevant team and we will have updates for you as soon as possible.

Thank you so much for your patience and understanding.

Best regards,
Cadoola team

AskGamblers

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Cadoola Casino - Profile verification delayed payment

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