Beschwerde #405 Betway Casino

Deposit of 500 RS not credited in my account

Von Priyank S.

vor 3 Jahren

Dear team,

I made deposits using the UPI method, but it's not credited. Please find below details for reference no and amount.

ID : <info removed >

Deposit details

DATE AND TIME : Sat, Feb 18, 7:15 PM (3 days ago) IST

Amount : 500

UPI Reference Number : < INFO REMOVED>

So please credit my amount into my account and also please find attachment for receipt of payment.

Regards,

Priyank

Unseriöses Casino Betway Casino

Grund Einzahlung nicht gutgeschrieben

Betrag ₹500

Diskussion

AskGamblers

• Support Team

vor 3 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

priyank_s

• Indien

vor 3 Jahren

Issue has been resolved

Betway Casino

• Representative

vor 3 Jahren

Hi, Priyank.

Thanks for your feedback.

We have received your proof of deposit and have escalated this to our Banking Team. They will look into this deposit for you and provide us with feedback as soon as possible.

Should we have any further information for you we will be in contact via email.

Regards,

The Betway team

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Sehr geehrte Damen und Herren,

ich habe mich bei betway.com registriert und mit Paysafecard, Neteller und Muchbetter eingezahlt.

Also ich ca. 600 Euro gewonnen hätte, wollte ich auf Muchbetter und Neteller auszahlen.

Ich habe alle geforderten Unterlagen von Betway eingereicht. Nach mehrmalige Nachfragen wurde mir nun mitgeteilt, dass das Konto gesperrt wurde und der Betrag eingehalten wird. Ich habe nachgefragt ob ich weitere Unterlagen für die Verifizierung einreichen kann, aber keine Reaktion mehr von Betway.

Könnten Sie mir bitte helfen?

Grüße
Frank

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