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Wild Tornado Casino - Wild tornado giving the run around

RESOLVIDA

Informação da reclamação

Cassino em disputa

Cassino Wild Tornado

Valor

$ 90

harry2222007 Nova Gales do Sul
Postado em 13 de agosto de 2022

So I deposited twice $75 and $15 deposits through my visa they took the money out of my bank and have not credited my casino account.

I made these deposits almost a week ago I have contacted support every day since and they all keep telling me the same thing.

They are saying there have been “technical” issues and they are working on them.

I’m getting really frustrated with it because that’s just $90 gone to where??

Why can’t wild tornado just credit my account with the money I deposited? It doesn’t make a lot of sense.

Every day they are saying they will fix it in due time but I mean it’s been a fair few days now and still not in there.

It’s saying pending in my casino transactions still but gone out my bank.

AskGamblers
Postado em 15 de agosto de 2022

Dear Wild Tornado Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Postado em 16 de agosto de 2022

Dear Harry2222007
Thank you for your message, we have sent your problem to the provider for verification.

Now we see that these payments are still in pending status on our part, we credited you with a cash bonus - 90$ without a wager.
Once again, we ask you to forgive us for such a long wait.

harry2222007 Nova Gales do Sul
Postado em 17 de agosto de 2022

There is no credit deposit none I have spoken to Alex a lengthy conversation but to no avail

Postado em 17 de agosto de 2022

Thanks for your feedback Harry2222007!

Cash is already in your account!

I wish you good luck!

Best Regards!

AskGamblers
Postado em 17 de agosto de 2022

Dear @harry2222007,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Cassino Wild Tornado Reclamações

  • 22 de 22 resolvida
  • há 1 dia resposta méd.
  • há 4 dias vida útil méd. da reclamação
  • 1,336 USD valor médio

Problema com Cassino Wild Tornado?