Last weekend (3.4.2021 - 4.4.2021) I won on wildtornado 7500€ on Crazy Time, immediately I tried to cash-out. The cashout was declined multiple times, after I contacted support they told me I need to wait for additional verification (They told that the email should arrive in about half an hour), it arrived the next after another urgency from me to support.
My first withdraws I was trying to withdraw back to my credit card I used to deposit. I was told I can't do that and I need to use Skrill, so I deposit using Skrill to activate the Skrill account and tried to withdraw. Another failed attempt, and to my surprise my account was locked. After I contacted support I was told I need to pass Skype verification process. I waited till the next day so I can verify myself via the Skype call. Once I was done with the call I waited for another 4 hours to be finally verified and told that I can make a new withdrawal request. Once I did new withdrawal requests to my Skrill account. It was AGAIN declined and I was told that I can't withdraw to my Skrill because I am from Czech Republic (by the way my friend from Czech Republic used Skrill to withdraw many times - but much smaller wins).
So now I am here stuck with 6000€ (I lost 1500€ back) that I can't withdraw.
Please AskGamblers help me with this issue.