PowerUp Casino - Withdraw missing

Dear @arttuauranen,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear PowerUp Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Arttuauranen,

As per checking your account we can confirm that all three of your withdrawal request from February 2025, was processed and sent from our side.

We kindly request you to please share your bank statement from 1st February 2025 till 23rd March 2025.

Please make sure you have not edited or modified your bank statement. All the transaction form your bank statement within the time frame should be visible therefore, please upload the PDF as it is so we can check with our relevant departments and help you further accordingly.

We are kindly waiting for your bank statement.

Best regards,
PowerUpCasino team.

Dear @arttuauranen,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.