PowerUp Casino - Delayed payment

Dear Mastermind,

We have forwarded the details to the relevant department, so that they can look into this further. As soon as there is an update, you will be notified immediately by email and this channel as well.

We sincerely apologize for the inconvenience caused, but rest assured we are doing our absolute best to process your payout as soon as possible.

Best Regards,
PowerUpCasino Team

Dear PowerUp Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hi,

I just wanted to check in again, as I haven’t received any updates. I’m still waiting for my funds to be sent.

Dear mastermind4,

We are happy to confirm that your earlier withdrawals has been processed, and the money has been sent from our side on 30th April, 2025. The funds can take 3 - 5 working days to appear in your account, however, this is subject to the payment method used and your bank standards.

The recent withdrawal requested on 30th April, 2025. Will be processed at the earliest as possible. Thank you!

Kindly note that you can have a maximum of 3 (three) active withdrawal requests each having gap of 24 hours and for the forth one you have to wait for any one of the earlier 3 withdrawal request to be processed.

Our team wishes you all the best for your future activities!
Best regards,
PowerUpCasino.

Dear @mastermind4,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.