Withdrawal are delayed since march 14.
Went to the live support, all they Say is There is a withdrawal queue delaying, no ETA, nothing.
Il have une withdrawal of 750 and one of 600
This is my second Time its happen, last time IT took over 1 month to pay me. No explanation last Time either.
Terms and conditions Say it should be 2-3 Days, we are way past That timeline.
Informação da reclamação
Dear PowerUp Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear Struf,
Please be advised that we have escalated your case to the relevant department for a comprehensive review to identify the cause of the delay. Our team is working to ensure this is resolved as quickly as possible.
We understand that receiving your funds in a timely manner is important, and we appreciate your continued patience while this internal process is completed. As soon as we receive an update from the relevant department, we will notify you immediately.
Best regards,
PowerUp Casino Team
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