Still owes me money

i posted on here because the casino took 14.000 from me and said i had cheated.i was eventually paid 4000 and when i asked for the other 10.000.ask gamblers closed my complaint and took the casinos side and also called me a cheat.i took my complaint to the lga who investigated the issue.after the investigation was concluded the lga informed the casino to contact me.i received an email saying they had deposited 6000.i have since received the money.however it is not the full balance nor did i receive an apology.i emailed lga asking why did i only receive 6000 and was told to contact netbet who would give me an explanation.i have contacted them and also live chat but they do not reply.they have cut me off from live chat and cannot get back on to speak to them.if the lga and their findings says no tech error then the full amount of 10.000 should be paid.i have suffered greatly from this as this has been going on since 0ctober 2012.i have endured so much stress it's unreal.not only have they caused me stress and anxiety ,they have caused personal issues with my family.the lga has acted superbly and if anyone reads this and does have a genuine problem like i did and if the casino your complaining about falls under the lga then i would send a letter of complaint to them.they are fantastic.they do a thorough investigation.i am now considering taking this much further if the casino does not pay the rest of what they owe me.the lga said no errors therfor full amount should be paid.also to completely ignore me and cut me off chat soon as i mention my name is not very professional,more childlike than anything else.can the casino respond to where is my other £4000.